based on 21442 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am indifferent at this point. it is pointless as this is the only option. The online site navigation could be better user friendly and not require a call to your support center to figure out pay my bill.
GREAT ORGANIZATION.
MORe appears to be overly aggressive with dunning notices. We get dues payment notices in August for Dec. 1 due date. It also sends notices to our managing brokers with names of brokers who have not yet paid their dues. We get additional notices from our managing brokers to pay up. Again, all these notices are sent well in advance of Dec. 1 due date. Unfortunately, this sends a negative message that MORe members are a bunch of deadbeats who don't pay their bills and require lots of dunning notices. Alternatively, maybe MORe is in financial strife and needs cash float. A 30-days advance notice of dues payment should be sufficient. If members don't pay by due date, immediately cancel their membership and assess a HEFTY surcharge for reactivation. Do this and you will earn a 10+ from me.
How quickly you answer our questions!
There is no Realtor that I know of that wants to pay membership dues to an association so they can use the MLS. At least you try to help us.
Customer service, office and staff.
First class. I feel important
very promt
EFFICIENCY
Fast, Efficient, Knowledgable, Professional
Fabulous staff , always available & helpful when reaching out for assistance .
Quick responses
you are very good
Whenever I call with a question, I always get the right answer.
Stay with and ahead of current trends!
To be able to receive prompt ATTENTION from a real person
I always pay my dues on time. Last time I did not get notice and was hit with $25 The would not listen and was adamant.
I like the chat method to get info and the service was good and provided on a timely basis.
Always looking to improve the services.
Easy to work with
The variety of resources offered.
Easygoing people and easy site
educational services,
accessibility to staff
ease of navigation on website
Very accessible, very helpful, very accommodating!
Keep dues low.
efficiency and professionalism
Very in touch with agents needs. Large variety of benefits
Services appear to be complete and provide great direction and tools to new agents.
I like being able to get my CE requirements from the association
The staff is always so friendly and helpful.