based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The mix of services.
Excellent classes tons of information
Friendly atmosphere to build relationships
Too high of fees
Everything has been up graded to be very helpful and user friendly. Great work by all. Thank you.
What I like the most about MORE is the amount of resources that are available and the level of expertise and training. I feel so prepared and supported to start my business.
Good performance. Notifications of training and events could be a little better but overall services provided are good.
Prompt service
Great support!!
Everything
Variety of services. Great customer service. I know if there are problems, you are there to help me. In this age of technology, knowing this is very comforting!
We are kept up-to-date on new procedures, technology, and processes. Our website is continually updated to work better for our convenience. I am pleased with our association.
phone service
I don't understand the need for the dues prices to be so high.
Always looking out for the members, by searching the real estate market tools for success, being new technologies and introduction of new software the market has to offer.
Business very slow . market is not good for new brokers like me who are not getting any work. May be too many brokers t hat is why we see new offices being opened every day .on top too many expenses.
Consistent
I believe you can provide better customer service when people call. Which means answering the phone, responding to voicemails, and more positive attitudes. I also feel the organization should be more understanding of members personal financial situations. I believe the classes should be more available and target more marketing situations for new realtors.
You never send out sufficient notice that payment is due or a correct invoice.
Please so so before the payment is due and not when it has become delinquent.
The staff is always, 100% of the time, kind, patient and informative. They go above and beyond to help solve problems and are so quick to process agents new to our office so the agent has very little “down” time. MORe has always been my primary board and I greatly appreciate the professionalism of each employee I encounter.
Poor customer service, high costs
I appreciate among, many other reasons, being kept abreast of impending legislation that affects the real estate industry and profession.
Classes and free training and Lots Of resources
Service is fabulous, but the association dues are very high
Professional friendly service. You care!!!
better pre recorded class schedule. The webinars are recorded yet you need to schedule them at a specific time. I, like most busy agents, have odd times available. I would do pre recorded webinars in lieu of tv at night but most classes need to be scheduled during our work day. I think it's very inconvenient. It's the same class over and over. It's free. Just record it and let us do it when it's convenient.
The commercial boot camp is only twice a year. I've had something on one of the 4 days each time this year so I wasn't able to participate. They were sold out anyway. If you have 2 and they both sell out, why not add another? It's obviously of interest to agents. It's also a money maker. Doesn't make sense.
Being licensed in both Illinois and Indiana, Mainstreet is far superior to Mibor
Never friendly
Great technolog and training.
I like that we are informed on pertinent changes , trained through continuing education and fun activities are scheduled if you want to partake.
The staff is always helpful and patient. I love our Association.