Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 26, 2018 — Rated 10 out of 10 by S.E. Mainstreet Organization of Realtors®
What do you like about our association services?

very helpful
Report a concern   November 26, 2018 — Rated 8 out of 10 by M.B. Mainstreet Organization of Realtors®
What could we do to improve?

Could not find my account on search page of Mainstreet site. Was trying to pay my annual dues. Ended up paying them thru succeedewithmore.

Report a concern   November 26, 2018 — Rated 9 out of 10 by B.L. Mainstreet Organization of Realtors®
What do you like about our association services?

They are very responsive and very courteous
Report a concern   November 25, 2018 — Rated 10 out of 10 by J.C. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything
Report a concern   November 24, 2018 — Rated 9 out of 10 by Carol Harczak Mainstreet Organization of Realtors®
What do you like about our association services?

I like our association, it has seem to have gotten better lately. I didn't like always getting a voice mail and never getting a live person when you had an issue other than the mls. I do not like the new web site. My agent couldn't find her dues invoice after looking for an hour and then I went it and couldn't find it either. I finally did, paid one of them for them and then couldn't get back to the same page to pay another's for them.

I left a message for the Baord to please call her so she could pay them.
Report a concern   November 21, 2018 — Rated 10 out of 10 by P.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Love the classes and how you provide free tools for us to be better Realtors.

Report a concern   November 21, 2018 — Rated 10 out of 10 by Dianna Dianovsky Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful and friendly

Report a concern   November 20, 2018 — Rated 8 out of 10 by A.S. Mainstreet Organization of Realtors®
What could we do to improve?

As the clients are demanding more face to face time from the realtor so the realtor would like more in-person classes
Report a concern   November 19, 2018 — Rated 10 out of 10 by L.K. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is always so friendly and helpful.

Report a concern   November 19, 2018 — Rated 5 out of 10 by M.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am indifferent at this point. it is pointless as this is the only option. The online site navigation could be better user friendly and not require a call to your support center to figure out pay my bill.
Report a concern   November 19, 2018 — Rated 10 out of 10 by J.D. Mainstreet Organization of Realtors®
What do you like about our association services?

GREAT ORGANIZATION.
Report a concern   November 19, 2018 — Rated 5 out of 10 by S.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

MORe appears to be overly aggressive with dunning notices. We get dues payment notices in August for Dec. 1 due date. It also sends notices to our managing brokers with names of brokers who have not yet paid their dues. We get additional notices from our managing brokers to pay up. Again, all these notices are sent well in advance of Dec. 1 due date. Unfortunately, this sends a negative message that MORe members are a bunch of deadbeats who don't pay their bills and require lots of dunning notices. Alternatively, maybe MORe is in financial strife and needs cash float. A 30-days advance notice of dues payment should be sufficient. If members don't pay by due date, immediately cancel their membership and assess a HEFTY surcharge for reactivation. Do this and you will earn a 10+ from me.
Report a concern   November 19, 2018 — Rated 10 out of 10 by C.V. Mainstreet Organization of Realtors®
What do you like about our association services?

How quickly you answer our questions!
Report a concern   November 17, 2018 — Rated 8 out of 10 by B.G. Mainstreet Organization of Realtors®
What could we do to improve?

There is no Realtor that I know of that wants to pay membership dues to an association so they can use the MLS. At least you try to help us.
Report a concern   November 16, 2018 — Rated 10 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service, office and staff.

Report a concern   November 14, 2018 — Rated 10 out of 10 by Mark Ranallo Mainstreet Organization of Realtors®
What do you like about our association services?

First class. I feel important

Report a concern   November 14, 2018 — Rated 9 out of 10 by T.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

very promt
Report a concern   November 14, 2018 — Rated 10 out of 10 by Christine Riso Mainstreet Organization of Realtors®
What do you like about our association services?

EFFICIENCY
Report a concern   November 14, 2018 — Rated 10 out of 10 by Kathleen Anderson-LaManna Mainstreet Organization of Realtors®
What do you like about our association services?

Fast, Efficient, Knowledgable, Professional
Report a concern   November 13, 2018 — Rated 10 out of 10 by Coya Smith Mainstreet Organization of Realtors®
What do you like about our association services?

Fabulous staff , always available & helpful when reaching out for assistance .

Report a concern   November 13, 2018 — Rated 10 out of 10 by P.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick responses
Report a concern   November 13, 2018 — Rated 10 out of 10 by John Kennedy Mainstreet Organization of Realtors®
What do you like about our association services?

you are very good
Report a concern   November 13, 2018 — Rated 10 out of 10 by H.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I call with a question, I always get the right answer.
Report a concern   November 13, 2018 — Rated 10 out of 10 by Daniel Satre Mainstreet Organization of Realtors®
What do you like about our association services?

Stay with and ahead of current trends!
Report a concern   November 12, 2018 — Rated 10 out of 10 by S.O. Mainstreet Organization of Realtors®
What do you like about our association services?

To be able to receive prompt ATTENTION from a real person
Report a concern   November 12, 2018 — Rated 0 out of 10 by S.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I always pay my dues on time. Last time I did not get notice and was hit with $25 The would not listen and was adamant.

Report a concern   November 9, 2018 — Rated 10 out of 10 by R.S. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the chat method to get info and the service was good and provided on a timely basis.
Report a concern   November 9, 2018 — Rated 10 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Always looking to improve the services.
Report a concern   November 8, 2018 — Rated 10 out of 10 by V.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to work with
Report a concern   November 7, 2018 — Rated 9 out of 10 by H.D. Mainstreet Organization of Realtors®
What do you like about our association services?

The variety of resources offered.


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