Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2019 — Rated 8 out of 10 by J.T. Mainstreet Organization of Realtors®
What could we do to improve?

Everything is good. I think the dues are higher than other boards. I like the local updates of what is happening in the market.

Report a concern   March 28, 2019 — Rated 10 out of 10 by V.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Will recommend

Report a concern   March 28, 2019 — Rated 10 out of 10 by Art Sparbanie Mainstreet Organization of Realtors®
What do you like about our association services?

Professional and courteous.
Report a concern   March 28, 2019 — Rated 10 out of 10 by P.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The helpful and professional and great service
Report a concern   March 27, 2019 — Rated 5 out of 10 by S.G. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You charged me $25 for a paying dues late? The fee seems like a money grab. I can understand suspending the account if it's late, but charging a fee for missing a date I don't agree with.

Report a concern   March 27, 2019 — Rated 0 out of 10 by T.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I was double charged from my credit card, waited 1,5 for returning check.
They put down wrong my email, Sentrilock service is very low
Report a concern   March 27, 2019 — Rated 10 out of 10 by Libia Alvarez Mainstreet Organization of Realtors®
What do you like about our association services?

It is a very reliable and accurate source when it comes to searching for available homes on the market or doing a CMA.
Great information with just on a click or couple of clicks that gives information you need and takes you to different valuable tools for us the Realtors.
Report a concern   March 27, 2019 — Rated 10 out of 10 by C.V. Mainstreet Organization of Realtors®
What do you like about our association services?

They are very helpful and easily accessible. :)

Report a concern   March 27, 2019 — Rated 10 out of 10 by Mohd Rashid Ansari Mainstreet Organization of Realtors®
What do you like about our association services?

They are Very Helpful, Lots of resources available !
Report a concern   March 27, 2019 — Rated 9 out of 10 by R.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Service
Report a concern   March 27, 2019 — Rated 10 out of 10 by Patricia Guardado Mainstreet Organization of Realtors®
What do you like about our association services?

The great service they provide every time I need them

Report a concern   March 27, 2019 — Rated 10 out of 10 by S.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Thank you!
Report a concern   March 27, 2019 — Rated 2 out of 10 by J.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Dues are high. I also don't use Sentilock but have to pay for it.
Report a concern   March 27, 2019 — Rated 10 out of 10 by C.E. Mainstreet Organization of Realtors®
What do you like about our association services?

I can pull up most information I need on the website.
Whenever I have a question or issue the help desk is intelligent and usually all knowing.

Report a concern   March 27, 2019 — Rated 10 out of 10 by J.H.K. Mainstreet Organization of Realtors®
What do you like about our association services?

It is very good support~
Report a concern   March 27, 2019 — Rated 10 out of 10 by Jose Gozun Mainstreet Organization of Realtors®
What do you like about our association services?

Very responsive to the needs of the members
Report a concern   March 27, 2019 — Rated 10 out of 10 by Mary Schmidt Mainstreet Organization of Realtors®
What do you like about our association services?

Your STAFF is THE BEST. any time I call for help, they are extremely pleasant cheerful and of course get the job done.

I like that...you can hear the smile in their voices!
Report a concern   March 27, 2019 — Rated 8 out of 10 by A.D. Mainstreet Organization of Realtors®
What could we do to improve?

I am satisfied and just 2 years into real estate hence not too many ideas to give here. Thank you!
Report a concern   March 27, 2019 — Rated 10 out of 10 by E.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The help me solve problems

Report a concern   March 27, 2019 — Rated 0 out of 10 by B.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

To many layers of beuracy. The real estate industry is moving on, this is an unnecessary layer. Fees are way to high.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Marko Karacic Mainstreet Organization of Realtors®
What do you like about our association services?

The association is proactive and very informative to current issues, trends and continuing education.

Report a concern   March 27, 2019 — Rated 1 out of 10 by C.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm estimating half of the agents that do not come from a well known company do not bother to show up for appts or call to cancel, they do not give feedback and need to take a course in professionalism and common courtesy.
The courses for CE will continue to be the same old ones that no one pays attention to anyway.
Glad most of my business is switching to Indiana. The agents their are professional and well trained.

Report a concern   March 27, 2019 — Rated 10 out of 10 by Laura Fish Mainstreet Organization of Realtors®
What do you like about our association services?

Responsive staff and a great assortment of technology available to agents and brokerages.
Report a concern   March 27, 2019 — Rated 10 out of 10 by Andree Shields Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledge of market, professionalism, and how they treat their members with respect.
Report a concern   March 27, 2019 — Rated 9 out of 10 by J.J. Mainstreet Organization of Realtors®
What do you like about our association services?

I am a new member just getting in

Report a concern   March 27, 2019 — Rated 10 out of 10 by T.V. Mainstreet Organization of Realtors®
What do you like about our association services?

Always available with great info!
Report a concern   March 27, 2019 — Rated 10 out of 10 by Wesley Thompson Mainstreet Organization of Realtors®
What do you like about our association services?

Your promt response to any issues we may have. No matter what they maybe.
Report a concern   March 27, 2019 — Rated 0 out of 10 by M.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are too high. I'm dissapointed that Mainstreet hasn't been successful in standing up to the Illinois Bar. Lawyers have impinged on our profession too much.

Mainstreet hasn't been successful in obtaining correction to Sentrilock issues. 1. That we have to renew cards, cards don't work the same day as the app, sometimes Realtors need the app and sometimes we need the card, both should work at the same time. 2. Sentrilocks not working due to "time" and other issues. This is a software and/or hardware problem and makes the devices faulty, requiring telephone support. We've lost showings due to faulty devices-- especially during the polar votexes when clients and agents won't wait outside to make phone calls in the cold.
Report a concern   March 27, 2019 — Rated 10 out of 10 by Beth Burtt Mainstreet Organization of Realtors®
What do you like about our association services?

They are so helpful and professional

Report a concern   March 27, 2019 — Rated 10 out of 10 by Viola Mims Mainstreet Organization of Realtors®
What do you like about our association services?

The education resources and reminders are tools that are very much needed for me to take care of obligations that can be over looked when you are dealing with a over loaded and demanding daily schedule. I enjoy how friendly and helpful staff is when I call in with questions and or concerns. I think it's great knowing that there are training classes that Mainstreet offers and available to help agents stay knowledgeable and up to date in the Real Estate market along with ways to stay connected with our clients and costumes through social media and marketing techniques.

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