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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am talking about recent experiences prior to the virus outbreak. Phone calls oftentimes go to voice mail, no response to emails, calls are not returned, staff does not answer questions accurately many times, ridiculous rule that Sentri Card cannot be used as a backup to the app. I plan on leaving Mainstreet this year after being withdrawn the organization my entire career.
Easy to navigate !!!
Continuously fail to compete with other Real Estate websites in terms of technology. Also amid a state crisis you have not postponed dues deadlines when the state has extended the deadline for renewal. So pathetic!
I like all that it has to offer to us
Great people and professional!!
With the current economy, loss of jobs and ability to work it would have been nice if the dues were postponed. The tax filing deadline and broker renewal were both extended.
Super helpful!
I have been a Realtor for FIFTY years and always proud of my Association with the Mainstreet since it's initial entrance into the Real Estate community. They have always been very specific in their concern for their members but at the age that I am in, I am particularly aware of their patience with the "past" generation and I am truly VERY appreciative. My gratitude
I am not a fan that the RPAC fee is forced upon us. If nothing else, then bury it in the dues. Why can't we have a choice whether to pay into RPAC or not?
Responsive and considerate
It was very disheartening to see that Kate sax. Who is the vice president of professional development put out a video stating that realtors should find other sources of income without realtors in order brokers paying her salary there would be no Main Street. No was not the time for those kinds of comments end it truly is a disappointing reflection on main street as a whole. What's even more disappointing as she Is a vice president and people look to her for leader ship which she's not providing as clearly stated by her insensitive Vimo video. These are tough times for us all and we should stick together to get through this. Perhaps a change in leadership is in order
Very responsive and always keeping us current with the latest news!
Always responsive
a lot more person to person communication
Always someone to answer the phone/question. Not thrilled about the MLS fees.
Very thorough...user friendly...always keeping us informed, reminded and current with all industry issues...thanks!
Knowledgeable answers to my questions and concerns.
The classes.
Great services and knowledgable staff.
The billing cycles happen at the worst times.
I love MORE. Everybody is always very friendly and always willing to help. The knowledge of the staff is invaluable.
I am an independent broker with a small realty group. I do not have a lot of transactions, nor do I utilize all of the tools and resources offered by Mainstreet. Mainstreet could enhance its value to me by offering different membership packages based on usage as opposed to flat fees across the board.
Mainstreet is very responsive in answering emails and friendly service.
Great service. Easy to work with
I have left messages that at times are not returned.
effective communication and knowledgable staff always willing to help out.
Everything !!!
You are always there when I need you'
Thank you.
I like the classes offered and the ease of paying online.
Always efficient, easy to use website, keeps members up to date on current issues.
Auto updates, all questions answered in a excellent timely manner