based on 21441 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Responsive to issues. Timelines. Educational services are exceptional and are accessible and flexible.
I belong to two Realtor Associations and find that Mainstreet outshines the others by offering more classes with intelligent and interesting speakers. They listen and adapt to changing Markets and offer its members the most up to date technology. I am proud to say I am a member of Mainstreet Board of Realtors.
The staff is so helpful, no matter how unusual the question. I also like the classes they offer and some of the instructors are amazing.
The stuff always is very polite and very helpful.I feel like i'm in good hands every time i have a question or need a help.Thank you for the great service ever.
I normally pay my dues in person not electronically and the Tinley office is not open. I don't remember seeing an email stating this was being done. I am a first responder as well this is just the flu bug.
Lower dues and stay out of political affilliation
Professional services
You are fine, I want to be able to function, run my business without being mandated to join an organization.
Great educational and informative classes.
You are always available and always polite with responses.
Always quick to respond!
I feel real people need to respond to questions
Great customer service.
I'm not receiving reminding email about fees
Concerning the forms & contracts on your website - - When we use the site to print up a listing agreement or an offer to purchase (7.0) - the printing is so very tiny that it looks like we are trying to hide something from the client. It is downright embarrassing. I have called - as have other agents - and was told they are aware of it and are working on it. Why can't this be fixed ???
Whenever I needed anything done I just sent an email and Boom!
Thank you for everything!
God Bless You All and Be Safe!
Eddie Gogo
Tools and Training are exceptional! I would love to see more automation on the form side - specifically on brokerage-specific forms.
Vast offering of educational opportunities. Very knowledgeable and kind staff. Very professional organization.
CE classes.
Excellent website, high standards, very helpful customer service.
Auto updates, all questions answered in a excellent timely manner
I am talking about recent experiences prior to the virus outbreak. Phone calls oftentimes go to voice mail, no response to emails, calls are not returned, staff does not answer questions accurately many times, ridiculous rule that Sentri Card cannot be used as a backup to the app. I plan on leaving Mainstreet this year after being withdrawn the organization my entire career.
Easy to navigate !!!
Continuously fail to compete with other Real Estate websites in terms of technology. Also amid a state crisis you have not postponed dues deadlines when the state has extended the deadline for renewal. So pathetic!
I like all that it has to offer to us
Great people and professional!!
With the current economy, loss of jobs and ability to work it would have been nice if the dues were postponed. The tax filing deadline and broker renewal were both extended.
Super helpful!
I have been a Realtor for FIFTY years and always proud of my Association with the Mainstreet since it's initial entrance into the Real Estate community. They have always been very specific in their concern for their members but at the age that I am in, I am particularly aware of their patience with the "past" generation and I am truly VERY appreciative. My gratitude
Stop making the RPAC donation mandatory.. it shouldn't be forced into the cart. Donations are a choice last time I checked.