Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2020 — Rated 10 out of 10 by J.W. Mainstreet Organization of Realtors®
What do you like about our association services?

All the folks that I have ever worked with have always been incredibly helpful and extremely patient! I very much appreciate the association and all the forms who work there.
Report a concern   March 23, 2020 — Rated 5 out of 10 by G.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

COULD NOT TAKE $20.00 OFF MY INVOICE
Report a concern   March 23, 2020 — Rated 10 out of 10 by Connie Hoos Mainstreet Organization of Realtors®
What do you like about our association services?

The data is accurate and quickly available.
Report a concern   March 23, 2020 — Rated 6 out of 10 by R.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I was very disappointed that you did not email copies of our invoices. Many people are not aware that due are due tomorrow. I would not have known had I not put in a listing. Also, many companies like Zillow, Trulia, and others are now selling properties and competing with Realtors. We share our listing with them and they turn them around and receive our leads. They do not want to give us the email addresses or contact information.

Also, many of my clients have told me that when I put them on the Alerts the turn around time is very slow. Zillow, Trulia, Redfin are much faster. So, why are we paying all of these fees. What sets us a part.

Also, I just saw in Realtor.com that we can win leads. What is that all about? Why would we have to wind leads. Why are we not given the leads. It very hard to be a Realtor Today!
Report a concern   March 23, 2020 — Rated 10 out of 10 by C.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet is really great with in person assistance. Getting to speak with a live person is key.
Report a concern   March 23, 2020 — Rated 10 out of 10 by S.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service is always very helpful!
Report a concern   March 23, 2020 — Rated 10 out of 10 by C.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful and professional. Nice people

Report a concern   March 23, 2020 — Rated 10 out of 10 by Ann Harden Mainstreet Organization of Realtors®
What do you like about our association services?

I’ve never had any problems trying to find out anything when I call
Report a concern   March 23, 2020 — Rated 10 out of 10 by B.W. Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate how helpful everyone is!
Report a concern   March 23, 2020 — Rated 8 out of 10 by M.T. Mainstreet Organization of Realtors®
What could we do to improve?

Stop making the RPAC donation mandatory.. it shouldn't be forced into the cart. Donations are a choice last time I checked.
Report a concern   March 23, 2020 — Rated 10 out of 10 by Muriel Carter Mainstreet Organization of Realtors®
What do you like about our association services?

Responsive to issues. Timelines. Educational services are exceptional and are accessible and flexible.

Report a concern   March 23, 2020 — Rated 10 out of 10 by Dawn McCoy Mainstreet Organization of Realtors®
What do you like about our association services?

I belong to two Realtor Associations and find that Mainstreet outshines the others by offering more classes with intelligent and interesting speakers. They listen and adapt to changing Markets and offer its members the most up to date technology. I am proud to say I am a member of Mainstreet Board of Realtors.
Report a concern   March 23, 2020 — Rated 10 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is so helpful, no matter how unusual the question. I also like the classes they offer and some of the instructors are amazing.
Report a concern   March 23, 2020 — Rated 10 out of 10 by Olenka Shkrobut Mainstreet Organization of Realtors®
What do you like about our association services?

The stuff always is very polite and very helpful.I feel like i'm in good hands every time i have a question or need a help.Thank you for the great service ever.
Report a concern   March 23, 2020 — Rated 5 out of 10 by J.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I normally pay my dues in person not electronically and the Tinley office is not open. I don't remember seeing an email stating this was being done. I am a first responder as well this is just the flu bug.
Report a concern   March 23, 2020 — Rated 8 out of 10 by J.N. Mainstreet Organization of Realtors®
What could we do to improve?

Lower dues and stay out of political affilliation
Report a concern   March 23, 2020 — Rated 10 out of 10 by Thomas Stengren Mainstreet Organization of Realtors®
What do you like about our association services?

Professional services
Report a concern   March 23, 2020 — Rated 8 out of 10 by B.C. Mainstreet Organization of Realtors®
What could we do to improve?

You are fine, I want to be able to function, run my business without being mandated to join an organization.

Report a concern   March 23, 2020 — Rated 10 out of 10 by B.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great educational and informative classes.
Report a concern   March 22, 2020 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

You are always available and always polite with responses.

Report a concern   March 22, 2020 — Rated 10 out of 10 by S.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Always quick to respond!

Report a concern   March 22, 2020 — Rated 7 out of 10 by L.B. Mainstreet Organization of Realtors®
What could we do to improve?

I feel real people need to respond to questions
Report a concern   March 22, 2020 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Great customer service.
Report a concern   March 21, 2020 — Rated 0 out of 10 by J.U. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I'm not receiving reminding email about fees
Report a concern   March 21, 2020 — Rated 8 out of 10 by C.B. Mainstreet Organization of Realtors®
What could we do to improve?

Concerning the forms & contracts on your website - - When we use the site to print up a listing agreement or an offer to purchase (7.0) - the printing is so very tiny that it looks like we are trying to hide something from the client. It is downright embarrassing. I have called - as have other agents - and was told they are aware of it and are working on it. Why can't this be fixed ???

Report a concern   March 21, 2020 — Rated 10 out of 10 by Edward Gogolewski Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I needed anything done I just sent an email and Boom!
Thank you for everything!
God Bless You All and Be Safe!
Eddie Gogo
Report a concern   March 21, 2020 — Rated 10 out of 10 by Susan Pearce Mainstreet Organization of Realtors®
What do you like about our association services?

Tools and Training are exceptional! I would love to see more automation on the form side - specifically on brokerage-specific forms.
Report a concern   March 21, 2020 — Rated 10 out of 10 by Mary Nelson Mainstreet Organization of Realtors®
What do you like about our association services?

Vast offering of educational opportunities. Very knowledgeable and kind staff. Very professional organization.

Report a concern   March 21, 2020 — Rated 10 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

CE classes.
Report a concern   March 21, 2020 — Rated 10 out of 10 by Alex Derderian Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent website, high standards, very helpful customer service.


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