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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always very helpful!
I appreciate the friendly, professional service you provide. Additionally, the helpdesk provides quick answers and resolutions to questions and concerns that I have. It's great that you requested feed back when the software was being upgraded, while providing online training classes and reference tutorials. We are fortunate to be part of such a well run organization. Thank you.
Wealth of information on the website and training provided by the Board.
The support system for agents is superb. Mainstreet continues to provide every resource we need to succeed and the array of affiliate partners is unending.
Everyone is very helpful when I need help and I also like the classes/training offered.
Lots to offer.
Raise fees. MLS is outdated. No support. Constant issues and changing equipment.
Don't only communicate when a bill is due. It's the only time I am reminded who my Association is. Just sayin'
More afforadable than CAR
Mainstreet is a great resource to agents.
That they have real people to talk to they can help track ce credit and offer courses. The tech support is terrific even though I haven't used think of doing so every day!
Have a great week.
Stay up to date on the latest trends and needs. Offer great variety of training/discussions on current topics affecting our business in a wide variety of formats.
Everything
Very friendly and knowledgeable staff. Like the continuing ed
Knowledgeable ppl
They care, answer questions in a timely manner and so many offerings for us newbies!
I, nor many of my friends in real estate, like how things change without our permission or consent. I do the surveys, but still feel unheard. And the most aggravating thing in the WORLD is the private listing network! These homes should either be ON THE OPEN MARKET to best serve the consumers, or not up at all!
It provides the education and resources for members to thrive and increase their professionalism and the Industry image. Thanks
Prompt and professional service
Everything - training, data, tools, apps, organization activities.
Any time I call for help or information they always provide the answers quickly and professionally. We also have excellent teachers for training classes on a variety of subjects. They keep up with the times and changes in real estate and are quick to share that information with members
Great organization to work with. Helpful. Encourages learning by offering classes
Everyone has all ways been very helpful. If they don’t have an answer to a question they connect you with someone who does.
All of the available training
Every time I have a question I can always feel confident that always have a knowledgeable and professional person on the other side of the line that will help me.
Would love another option to using showing time due to it's new ownership
The old system is most user friendly , the new system is not good, too complex, too much all over the place, Microsoft new version is no user friendly apple is...........This new version not user friendly and it is not quicker when you learn it.
Jen answered my question and handled my request quickly and professionally. I had a receipt for my transaction before we were off the phone!
Mainstreet is proactive in technologies and information. This is a huge benefit to agents :)
Solid, professional and courteous.