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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It pretty much provides everything I need from an Association, plus some.
Fast and easy
Mainstreet has always been EXTREMELY PROFESSIONAL and has always RESOLVED ANY ISSUES when I’ve needed help.
YOU’RE THE BEST! Thank you for everything you do.
Mainstreet is always extremely helpful when I call with questions. They are alway extremely polite.
I like everything about it from the forms to forwarned . With the board's size they should approach MRED to fix the bugs in the MLS software. The people that designed the MLS are very techie but should not be responsible to understand Real Estate.
Rick Criscione
CRIS Realty
Plenty of resources to help you navigate to success and global opportunities.
The staff makes it fun
Ypu've always been helpful , trying to be ahead of curve on learning.
Always very helpful for any problem that may arise.
Easy to use and always helpful
Pro standards, great speakers & education
Mainstreet is always there to answer questions. The classes that are offered are excellent!
Par excellence
Just would like a location closer to the western suburbs like Westchester
available to answer questions and provide additional training
Training courses and instructors are 2nd to none!
The very best support offering timely, thoughtful response to inquiries.
Has a lot to offer
Mainstreet is always looking out for the Realtors best interest. Keeping us informed on real estate related issues. Law changes, contract updates, education galore and just listening to our concerns.
Their training is excellent. I do believe they need a better way of letting people know what they do
I never understand this question. Who would i recommend it to? Its mandatory. Mainstreet has good features and is expensive. Appears more focused on rules then help. And keeps us fending for ourselves with outdated software . Many times clients that have better access to info than we do.
The only things offered after work hours for those of us who aren't full-time agents are meetups at restaurants, not classes or certifications or the really useful things. I can't even pick up a Sentilock box without taking time off work to run the errand during the limited, inflexible association office hours. The only useful things I get from my membership are access to the MLS and Sentrilock, which aren't even services the association provides, so I'm just paying a middleman for someone else's hard work. I also just discovered the dues collected don't even cover helping me switch agencies, which is an extra $35 "fee" for some minor data entry that feels petty. Nobody reached out when my license left one agency or moved to another offering assistance or even goodbye and thanks for all your money if I was leaving and not just moving. I had to find my access to everything cut off and then reach out asking what I'm supposed to do and was sent a forma and asked for more money. I have never felt valued or important to my association beyond getting my money in all my years as a "member" of it. I would have to recommend an association to other's 'cause they're the gatekeepers of the tools needed to do our jobs, but I can't think of a single thing about this association I could share with someone looking for a recommendation that would be an honest positive story about the usefulness or help or services I was provided.
quick response and helpful , solution oriented
I love ALL of you!!!!
The classes are so informative & the staff is helpful, courteous & so professional.
Online is super easy, people are always professional yet warm and friendly.
All the information it provides, quick response to customer service when we need a question answered . Teachers who motivate you to keep going. I love that I don’t have to download a bunch of apps at Mainstreet They teach you how to navigate the tools provided for you it’s ,all in 1.
Very friendly and knowledgeable service. Helpful also!
Best services compared to two other real estate association I have been a member of!
Friendly and prompt staff
Everyone goes above and beyond to service our members. In addition, the tools that are offered to the members are second to non.