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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great classes and instructors
It is so nice to have Mainstreet as a resource. Every time I call for help there is always someone there to help and they are always very pleasant and knowledgable.
Easy understand and fast
General service & quick response.
Staff is very knowledgeable and helpful and always a pleasure to work with.
Lots of information in an easily useable format.
Being new, I went with the source that was recommended. I'd like a more reasonably priced option or at least payment plan option.
Easy to use
The MLS is easy to navigate. I wish the MLS had a version of Dotloop. Dotloop has issues shrinking signatures when resending and cannot figure out why. Thank you
Pam Jeanes
I am new to this association, but so far, I like the information to start my business is clear and easy to follow.
Even though I paid the dues now I don't find it necessary to be sending the invoice out so far ahead of the payment date. About three months would be sufficient.
Caci has just helped me open my office with the utmost professionalism and speed. I thank her so much for her help!!!
DUES ARE GETTING TO DANG HIGH!!!!
Fees are extremely high, we have no business and tons of fees
always able to answer my questions
The Mainstreet staff are very responsive. The organization offers a great professional training courses. I am pleased to have made the choice to join this professional organization.
Good, and response fast.
Thank you!
As an association member I have always been able to take classes and meet people at events thus growing my business, my exposure and my education. I have participated in Mainstreet programs more over the past few years than I did early on in my career
With the pandemic, Mainstreet really stepped up and offered classes and webinars remotely so that as agents we could still conduct our business and not feel like the world had come to an end. Fortunately Mainstreet had the technological equipment in place and staff that were willing to make it work. For that I am extremely grateful. I know it was not easy for staff to learn new web based communications and I really appreciate that they took on the challenge. Being able to connect with other agents and staff was the calm in the storm when we were stuck at home. I wish more agents had taken advantage of the services Mainstreet offered at that time. I hope and encourage them to look more closely at what their association is doing for them and their business. Thank you for making Proxio available to us. .
Pat, Jennifer and Christi were all wonderful to work with!
Transactions are fast and digital. Education, Training, Merchandise, and User Manuals are available online.
A variety of offerings in various suburban locations. Additionally the number of classes available virtually with the current pandemic.
availability of answers and direction when needed
I like the training, support, and the customer service
I was very pleased with the quick resolution and positive attitude. Really customer service oriented!
The information provided, the CE classes, the diversity of availabre courses concerning our industry, the courtesy and due diligence of most representatives.
Friendly, knowledgeable and efficient. The best by far.
Lack of diversity.
On the top with providing professional service and education. Very humble, polite and professional and willing to help!
I didn't know about my dues until after they were late, that is the only time someone contacted me to pay them. I had to pay a fee but I would have paid sooner if I had known.
You seem to keep us informed on issues that I am not aware of