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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Online is easy to use
Customer service is the best!
Very organized and always open to listen and help!
You do not listen to complaints and resolve problems within the system. ie, the PLN is the wildwest-lack of information, no pictures & no organization. Agents do not follow the appx. sf rules for attached and detached homes. The MLS information cannot be trusted.
The service, information and support that you provide.
Timely and professional services.
I've always had a great experiences when dealing with Mainstreet.
The price. More events closer to home.
I love the instant responses when I have a question!
hi there,
I've been paying penalty for the pas due membership fee for a few times, could you just send an remind email for that ? Other than that, everything is fine,
Thanks!
First name removed
Education offerings, certifications, and support team
I never received my semi-annual bill, so when I saw the late fee I was very upset.
I spoke with a very nice lady who resolved the problem, but why Mainstreet waited until
the date it was due was beyond me! Then, it took several hours before I was connected with
a real person to talk to.
Mainstreet has built such a strong presence in the RE community with a variety of activities and many opportunities to network and mingle with fellow Realtors.
You cost to much, for nothing
Training
They are there for you whenever you need anything!
They’re always available to answer questions. I also like the number of continued education classes offered and the variety of methods whether you want in person at the board or virtual. They make it convenient to fit my schedule. I also feel like they keep us informed on market conditions and changes to real estate laws.
availability and training/classes offered
The people. The classes, instructors, the assistance provided when needed.
This is a poorly phrased question. It's impossible to answer this question having no frame of reference regarding other Real Estate Boards.
Too expensive
There are too many levels of realtor associations. We should not have to pay you for anything. We can rely on IL NARvor national.
Give better warning before assessing late charge.
Services offered and help with when needed
Kristy provided great service. Thanks
You have an optional donation in the bill which is set in a way to trick people. You have done this for years and many people are still unaware it is optional due to the way is is listed. I thought as a Realtor it is all about being transparent and open to the other side.
love what you offer agents or growth
Lower costs on courses.
Everything
The most recent dues announcement seems to have been missed by me (and almost by my broker). I do feel that there are way too many emails sent to me by the various Realtor associations, Realtors and affiliated vendors that I sometimes find myself deleting them without reading. The one area where I would like to see more emails is in notifying your membership about upcoming dues, fees and renewals.