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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Up to date training and virtual programs
Get rid of the new awards and the public-facing search site. Not the associations' job to provide those two items. I've spoken to more people who are upset about the awards than the few hundred who are happy.
Everyone is great the are always there
For you whenever you need anything
They are the best 😊😊😊😊
Always there whne we need you. I do miss Laurie Tazlar tho
Mainstreet is a great association
Always great service and care!
Easy communication, handles all calls with prompt attention. Always resolves any issues in a professional manner.
I'm disappointed in the last 6 months with your decision to move to Remine with so much incorrect data & lack of recent assesment information. All of the recent software changes make it more complex to even do a basic search....even after taking several MRED classes in December 2020.
THE FANTASTIC PEOPLE ON STAFF
Always offers great education and resources!
Exceptional member benefits and advocacy.
Comprehensive information, easy to access
I'm enjoying the eductional sessions I can sign up for. This is a great way to stay connected and learn some tips / techniques.
The People
Best service! Every time I call some one answer. Great follow up.
EVERYTHING!!! I love that I can call the help desk and someone always answers and they are always so nice and helpful. I love the classes that are provided as well.
When I have a question, I can call and get a quick answer.
Need to get back to in class CE training.
The ability to answer question in a timely manner knowledge and professionalism
I always get polite and accurately information quickly.
Well, the attentiveness of the staff is amazing. Always getting a real person on the phone is great. The volunteer leadership does a great job of putting member benefits and concerns at the forefront.
I often have difficulty getting thru to Mainstreet...calls get get off; voicemail not reliable; voicemails not always returned.
I find the billing site extremely frustrating each time I make a payment.
When call do go thru, staff is very friendly and helpful
Terrific that we can get tec support. What a savings..
Professional Standards
Continued Education
And so much more.
Great staff that is very responsive. Many services offered. Convenient and great instructors!
Friendly staff. Diverse array of services offered. Reasonably-priced.
Easy to sign up a new agent, easy to pay invoices, always providing education
Definitely appreciate the prompt service!
Love the agent awards! Congrats on always finding new ways to add value to the real estate community!
Mainstreet is a very progressive organization of realtors. Keep up the good work!!! 👍
All of the services, tools, and education that it provides to its members.