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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are always quick to respond when I need help with something.
Reduce costs
During times when the market was bad and we were not making money I feel fees should have been adjusted to reflect this and more agents would probably have been able to remain in the business.
There is a lot of training in various fields of our industry.
I went to pay the day before and was unable to do so. I called someone at the phone number given and my call was not returned. Fortunately, the next day I tried to pay on-line and it worked but it was a 2 step process. What is the point of having a cart if I can not pay my dues all at once. I had to go thru the process twice to pay my September dues and the dues that are due in December.
Too expensive for what is offered.
Also the legislation agenda is focused on protecting broker/owners control of the market rather than a virtual orientation that will prevail in the long run.
I do not feel that the organizations interest are aligned with the modern real estate market place.
The MLS system should become an open data base available to anyone for a subscription fee. Today it is being used to protect overly expensive commission structures.
They are fast with the questions I have, friendly always and very knowledgeable.
Fast Friendly and Smart???
I think that we pay too much for what we get ! All Realtor's fees are too high considering the fact that NONE of our organizations are standing up for us against the "BIG" internet companies ! They are still selling our listings to them (for big bucks I'm sure) and having agents pay big bucks for leads off of OUR listings ! They are trying to eliminate agents, and I believe they will do so 5 to 10 years from now !
Very efficient solution oriented staff . Quick response best technology
Always available! Good service! Good tools!
A great many Realtor tools are offered and it is a one place shop for information!
Also, personal help is just a phone call away.
Mainstreet offers TONS of support, education at very reasonable pricing, and it is a great resource for many things.
Everything.
To have more on line tutorials for help with the systems instead of the timed webinars. The cost of the services.
The staff and volunteer leadership make me feel welcome. Everyone is so helpful and positive that I am drawn to do more things with the Association!
love them
Always can call w questions and they are always helpful
Too expensive
Quickness
Prompt answers to questions. Great support staff!
Lots of info and easy access
Keeps me informed. Quick to respond to any questions I had.
Keep our fees low and provide a way for us to communicate with staff members by email. Every time I need something, I have to call the main number.
I question was answered with no delay
This survey was sent too soon. I just joined and don’t know all MainStreet has to offer yet in order to provide a real answer. So I chose 6 which is right in the middle.
The support staff is amazing in supporting me as an affiliate member! I have been a member for 13 years and enjoy all the events and sponsorships presented to me!
Top notch professionals, training,professional standards.
On going updates to forms & contract,
Services to help agents,
Very active Government affairs committee to assist in a wide area of
Homeowner and Realtor rights
I love all the training and resources that are provided to the agents
You are a huge resource that provides training, software tools and market updates that keep Realtors ahead of the game.
Always ready and willing to answer my questions along with the many trainings you provide so that we can be more efficient and effect in the current market.