Customer Testimonials
Great service. Could not ask for more.
Friendly helpful young guy helped me out
Very friendly staff
Helpful, knowledgeable, friendly, and not pushy. Great shop
Service was excellent
Expert (and very patient!) customer service from well-informed staff. Thank you for all your help!
Very courteous and friendly.
Personal attention, focused. knowledgable, charming, smiles, offered a return if not correct product. Transaction was perfect... Well worth the traffic hassle. Real professionals in a specialized industry..
Staff friendly and helpful
Very personable staff, knowledgeable, large selection of products from the important brands
I originally only went in to purchase a bike pump so I could continue my ride(and good to have anyway). I spent 5-10 minutes talking with Frank who answered all my questions about the pain I was experiencing riding. In a few short minutes he determined my frame was too large for my height and helped me trade in my bike for a brand new one which I can't wait to ride!
Local, friendly service.
Friendly & professional service
Swift response
The people at Marblehead Cycles are so nice, incredibly helpful and knowledgeable. We’re so lucky to have this shop right in town. Nice selection of bikes as well. Great for someone who knows a lot or very little about bikes!
Quick service.
The staff is committed to Getty things right for each customer.
Fast shipping and product was as described.
Great selection , Close to where I live in Salem . Was looking for a helmet for my new electric scooter . The salesperson was super friendly and knowledgeable, an asset . Did not get her name but will be back later for a mountain e bike .
First name removed R
Salem MA/Conway NH
Friendly, fast, and professional service. Great bike shop!
Great service and advice !
Thanks
First name removed
Very good and friendly staff. Thank you - I am very happy with my new bike:)
Love that you are the local cycle shop, easy to ride to. Shop tech was very pleasant and knowledgeable. Good selection of stuff, prices are competitive.
Good selection & advice - service was great.
Very personable and accommodating when we had to pick up a bike a few minutes before closing. We called ahead and they were very nice and in the store we didn't feel rushed. It was especially nice having two little kids with us who can make things a bit more difficult!
I gave them my bike and when I went to pick it up it was smooth. The bike felt great as soon as I got on.
Awesome staff: from Jim, Dan & Connor, I received nothing but excellent customer service. Very friendly place and I will certainly continue to do business with Salem cycle and continue recommending you to friends and family.
Easy to find products & fast shipping.
very knowledgeable staff.....friendly and helpful
Great service, quick setup, and good quality!