Customer Testimonials
Everything!
Professionalism, honesty and competence
Great product lineup. Excellent customer service.
Super nice folks over there at Marblehead Cycle. They make the bicycle buying experience easy and exciting. Even though I didn’t buy a bike, they answered every question I had and made me feel smart for asking them.
Fast and efficient
Staff was very helpful and informative. Always a great experience!
Had what I wanted...responsive and professional. Definitely recommend Marblehead Cycle.
Great service and turnaround time!
Great service
Shop local1
Service staff was very attentive. Very satisfied with my experience.
perfect, thx.
Quick friendly help with any bike concern after purchase.,
Absolutely love the ski tuning service. Quick turn around! Thank you!
Kind and patient staff while picking out a helmet for my young kid.
I was a walk whose bike needed servicing. Frank was affable during the intake of my bike and what options I could consider for clip-in peddles. We have to see how the repairs go.
Everything!
Incredibly knowledgeable and the epitome of customer service.
Always friendly and helpful service. Staff can order anything not in stock. My bike tune-up was finished in less than 24 hours.
Excellent service. Quick and you didn't try to upsell me at all. Thank you.
Excellent knowledge and advice on my recent bike purchase for my kids. Helpful staff and competitive pricing! Thank you
prompt, courteous, friendly, good communication
On time and we’ll done
Friendly people, quick service, great prices!
You staff is the best! Love Frank and Jim!
Frank is great to deal with. Super helpful.
so far, I've received the same quality of service that I've received at Salem Cycle is the past. Hats off to Dan and his crew!!
Hi- I had gotten 4 pairs of skis waxed and sharpened at MHD cycle. I called only 3 days after dropping them off to see if they would be ready for the weekend, they were not. However, when I arrived at your store all 4 pairs were ready and we had a great day on the slopes! A pleasant surprise!
Thanks you!!!
-Name removed
Great selection and service
Knowledgeable staff. Gave me a range of options commensurate with budget and abilities.