Customer Testimonials
Jim took excellent care of us (grandmother and 15 year old grandson) through the whole process.
The bike is beautiful.
While it was still a little late from the original promise, when I called about when it would be ready for pick up, it was ready by the end of the day.
Excellent quality products and great service
Friendly, polite employees, efficient, accommodating.
Excellent
Always someone there that can help with my questions!
I have a very old Cannondale mountain bike that I love. The bike had a flat tire and had not been serviced since before COVID. I called and asked whether I could bring the bike in. They said I had to go online and schedule a service appointment. That was quite easy to do, though quite a long wait, about three weeks. I think that is because there are so many customers and they want to give really good service. I even had a courtesy reminder of when to bring the bike in a day before the appointment.
I asked that they give the bike a THOROUGH tune-up. It really needed attention. They emailed me when the bike was ready, about a week later.
Marblehead Cycle did a fantastic job! My 25-year old bike is humming with new life. And they even cleaned it so it almost looks like new. I would definitely tell anyone wanting service on their bike to go to Marblehead Cycle.
Very accommodating and helpful!!
Goff repairs. Easy to work with.
I like to have a local bike shop where I can quickly pop in and get stuff, from bells, over tires, cassettes, to tools and lots of other things. The staff is knowledgeable, honest, and helpful.
Good service , very professional and helpful.
Flat tire repair tube and tire. They called b4 doing the required wrk. They were courteous and professional.
Glad to support a local store with personalized service.
Cycle was boxed and ready for pickup as quoted.
good products & service
Very helpful and upbeat, certainly very patient with novice bikers like myself. Their knowledge is amazing , bottom line this shop is the best!
Regards
William Last name removed
Great products and service!
Quick work and friendly employee!
Guy at the front is very helpful
Bikes serviced effectively and on time. Friendly environment.
Wonderful service, great products and customer support!
Smart and friendly
Thank you so much for today's outstanding service!
I have used your repair services several times and have always found them very responsive and affordable.
Thank your being super efficient and professional!
Great service and nice people
Did a great service on my bike. Good friendly staff
Good service, fair prices, local to me.
Friendly, knowledgeable staff. Great recommendations. Great work at maintenancing my bike.
I was able to get my pedals changed and a new odometer installed on a Saturday without an appointment. Everyone was very friendly and helpful.
Much Appreciated as I ride in the Pan Mass Challenge this weekend.
Thank you.