Customer Testimonials
Super friendly and knowledgeable.
Always willing to help, friendly, professional.
Go by without appointment and usually can be helped right away
Nate is Awesome!
Knowledgeable staff was great. I was able to talk with someone, get advice, buy a tool, and then was able to fix my bike myself.
Fast response
You had exactly what I wanted.
Your sales folks are the best. Excellent information. I took an EBike test ride and loved it. Best line up of bikes and services.
Keep up the good work.
Great service!
Great customer service with lots of knowledge.
You have excellent products onsite and access to anything needed from top manufacturers. You are full service and staff are very kind.
came in to get a balance bike and got great help
Thank you Salem Cycle….I love my jersey especially that your logo is on it! You have a great selection and I’m am super happy you carry the Specialized RBX women’s. Jerseys have been very hard for me to find down here in Jacksonville FL so I’m happy I found your shop.
It arrived quickly and safely and exactly as described….your logo was a surprise but I love the witch on the bike emblem! Thank you so very much!
I went for help picking out a product. I was hoping for expert recommendations to help make a decision and that's exactly what I got. And the staff did not just tell me to buy the most expensive one. I purchased a set of front and rear strobe lights so I can be more visible. The staff told me which products everyone is using and what is tried and true quality
The service is great. Folks who work there are friendly, make good on what is decided (Work and $), and go a step further. If they see a problem with your bike, they will discuss it and allow you to decide whether to act on it or not.
Outstanding service. Outstanding staff. Parking can be challenging, but it’s worth it.
Would recommend without reservation
Always helpful and friendly. Appreciate the expertise.
Quick service and well done
Quality products, and great service.
I would never buy a bike anywhere else!!!
Very friendly staff and competent
Always helpful, always friendly.
Good personable service
Very friendly and helpful staff
Great shop with everything you need to fix up your bikes.
Great communication
Comprehensive expert services
Great local bike shop. Knowledgeable sales and repair staff. Very helpful group of folks. No pressure saies. Nice diverse selection of bikes. Good supply of parts and accessories. Limited space and they do great with what they have. Recommended.
Very helpful staff. Had what I needed in stock and put it together swiftly. Thank you Marblehead cycle. (Especially like the young folks who are working there:)
Great service! I had my bike tuned and cleaned, it looks and rides like a new bike. Thank you!
Friendly, knowledgeable, and timely service!!!

Great service and sound, honest advice when it came to the work required. There was no "up-selling" and that was appreciated.