Customer Testimonials
The staff was extremely friendly, helpful, and knowledgeable about the products. The salesperson I spoke with helped me choose a lock that should be secure enough for my bike while I'm at work without breaking the bank.
Great guys, fair prices, plenty of product, and helpful to all ages. The definition of a small town bike shop!
Very helpful and had exactly what I needed.
Frank was awesome! I wasn’t buying much, 2 tubes, but he was as excited as if was buying a high end bike.. Kudos
I know for a FACT that the technicians treat my bicycle like they were working on their own.
I feel confident on my bikes BECAUSE of this level of care.
The customer service and shop local! We have purchased all of our bikes from you over the years, 5 kids and 2 adults now we are shopping for our grandson! If one of the kids bikes broke down while they were riding around town, we always said, “ride it or walk it to the bike shop and we will meet you there.” We always knew the bike shop would take care of our kids. Thank you!
Great service!
So far so good but my husband has the bike and I can’t speak for him.
Amazing customer service
Frank is absolutely great, every time.
My wife and I went in to MHD Cycle on Saturday to purchase new hybrid/gravel bikes. Frank spent nearly an hour with us, explaining different bikes, features, and appropriate sizing. We each purchased a bike and accessories, Frank’s help and expertise was tremendous!
Amazing people that truly care!!
I enjoy and do my own bike maintenance. Marblehead Cycle is a welcoming, no pressure, and helpful place with attentive staff where I can usually find the new parts and expendable items that I need, like derailleur cables, tube sealant or a seat. That owner Dan Shulman got his start in this shop as a kid is pretty cool. His is a lifelong love affair with everything bicycle related! His recent return to Marblehead from Salem has quickly made him an important contributing member of our small town and especially to its cycling community.
Great supply of cleaners tools and accessories on the shop.And the service was excellent very polite and helpful. Very nice shop and some beautiful e bikes. I have a quiet kat that is for off road and hunting they won’t service because they don’t sell it. Which is understandable being in business myself I get it. Everything you need to work on your bike is pretty much in that shop.
I like that things are usually fairly fast and that you offer a wide variety of products.
Friendly professional and fair
I line that the products are well displayed and that you can see the products very well.
All of staff are friendly and knowledgeable. Lots of options for bicycles and accessories!
Always Great Service and advice. If not stock an item will readily order.
Very fast , efficient service. The staff is extremely knowledgeable and pleasant. I would definitely recommend.
Service was excellent!
Very professional, helpful, and friendly.
Marblehead Cycle does quality work, on time and at a fair price. It is a great place for all your biking needs. I highly recommend Marblehead Cycle.
I have always been satisfied with your service, long may it continue
The service was excellent - kind, attentive, informative, and very helpful.
Thank you for all your help in the past.
Great service. Staff is very knowledgeable and they got my bikes back quick.
Great customer service!
Knowledgeable, kind, patient and helpful staff!
Great service and selection!
Friendly, helpful, knowledgeable staff