Customer Testimonials
Knowledgeable staff. Chris was great. Timely service.
Quality products and helpful service!
Great service - Frank was awesome!
The products sold at the shop are useful in the places I ride. Pricing is comparable to about anywhere else, and I like the convenience of having parts in-stock down the street from me. Employees are always knowledgeable about products and are glad to give advice.
Frank was great, very personable and attentive.
Knowledgeable cyclists helping cyclists!!
Thank you!
Nice to have a local shop and not have to wait for shipping. Friendly and helpful staff.
Everyone in the shop goes above and beyond offering their help and support.
Top of the line customer service! Everything you need for biking gear and mechanic service.
Very easy to work with
availability, attention to detail, and price.
Great guys at the shop they where every helpful made my experience ever nice and easy
Great
The brands sold and service provided is consistently great which is difficult to come by these days and much appreciated.
Love to support Mhead Cycles
Bike was clean when I got it back
Fantastic customer service.
Doing business with Marblehead Cycle has been a pleasure, from having a question answered, having the bike serviced, or just adjusted, or buying an item all are done with a smile. Dan, helped me upgrade my helmet and patiently let me try several on until I found the one I wanted to take home. And Dan was willing to pick up my bike when I did not want to try to jam it into my tiny car trunk where it hangs out with the lid open as I drive and every bump is scary. It is a plus to have such a great, well-run cycle service, repair and sales shop conveniently located right in town.
Dan and guys there are smart and professional - Thank you
Knowledge is unsurpassed and your attention to detail as if every bike was your own cannot be overstated. We have purchased all of our family’s bicycles from Marblehead/Salem Cycle and have been a loyal customer for over 10 years.
Welcoming, kind and knowledgeable staff member
You treated my transaction and me very professionally
Service was great!
The staff very willing to help and serve..
Thanks
Frank was really welcoming and helpful. A bike shop could be alienating for someone who doesn’t know about cycling, but he was welcoming and informative without being condescending. They had everything that I needed, too!
I love the friendly and helpful service. I’m a longtime customer and love everything about Marblehead Cycle—service, selection, expert guidance, and the fact that this is a local business that you can really count on. Thank you!
Strong knowledge and great customer service!
Polite, efficient maintenance team and knowledgeable info for all their many wheeled products
Very fast response and help with any questions.
Outstanding fast service, friendliness, inventory, knowledge. Look forward to doing a lot with you guys.