Customer Testimonials
Great knowledgeable service
Friendly, polite and knowledgeable. Thank you.
Expert assistance and attention to our needs
Excellent customer service and good selection of bikes and accessories.
I brought my bike in for flat tires and they fixed it very quickly and also noticed I need new brake cables. I had it back in a day!
Excellent service. A local bike shop is an important part of this community and I intend to support it
They were super helpful and very fast.
Engaging and friendly welcome to the store.
Great service-product excellent for what was needed.
I had been taking my old bike to Salem Cycle for a few years and just recently bought a new bike at Marblehead cycle. You guys have been quite patient in answering my questions both at the time of purchase of my new bike and when I brought it in for a flat. Appreciate all your help!
Incredibly helpful and courteous the staff took my four bikes in for service and were genuinely interested in going above and beyond on a rainy busy day.
The people working there are very knowledgeable!
Friendly atmosphere with bicycle knowledge.
Easy in/out warranty service.
On a crazy Sunday with non-stop flat tires, etc, the staff took the time to listen to my particular issue. We agreed that coming in during the week would be better, AND everyone was nice about it!
Very knowledgeable about the parts I needed. Nice price for the parts.
Overall great job.
Responsive/ upfront on costs
Really nice guys who took the time to explain things.
knowledgeable and attentive service
Terrific, personal service - and had some fun chats with staff and customers while there!
Knowledge of staff and there willingness to help the customer.
Knowledgeable and helpful
Amazing customer service
Test Drive and e-bike Frank or Fred can’t remember seemed very knowledgeable and enthusiastic about his job.
Good selection and friendly and compentent advice
I had a very positive experience with my recent purchase of an FX Sport 5.
Personal touch, individualized attention, great service!
Friendly and personable staff. I like to support local businesses.
Thank you for being open on Sunday’s. I will return if I get another flat in the area.