Customer Testimonials
I appreciate the customer service and quality care I received as a customer.
This is a great bike shop, with great customer and mechanical service. And they service skis too!
Friendly service
I like bringing my bikes in for tune-ups in February, and I feel that I am treated fairly with the work done well and speedily.
Quick turnaround and excellent service.
Amazing service!
Local, thorough, knowledgeable and friendly!
Quick shipping, great prices
Excellent service Great place to service your bike
I ordered a Topeak Tetrarack M1 online from the shop. I received a call the next business day confirming the order. It was ready for me when I showed up for pick up.
It was a good value and faster than Amazon
I love this shop. I used to patronize the one in Salem before it closed, and when I had to get my daughter’s tricycle repaired, I knew where to go. There was nothing needed to be fixed on the tric, but they quality checked it to make it safe for her at no charge. Really good business and I will only shop there for bikes and bike repair. Really awesome service in a time where that doesn’t exist anymore.
Your staff is knowledgeable, friendly and attentive.
It's always a pleasure to walk in your door.
The service and information we got from Frank was very helpful. He was a pleasure to do business with.
Was very happy with their service, would not hesitate to bring my bike for service again.
Good customer service
Great people and quality work. Pleasure to deal with.
Always great service. Staff is very helpful and knowledgeable. Great selection
Staff is always knowledgeable and friendly.
Great service from Chris, thank you! And quality product to boot!
Great service with a ton of knowledge,
The store has always had what I needed and Frank is so friendly and helpful!
Great people, knowledgeable technicians and always willing to go the extra mile to get you back on the bike for that weekend ride!
Marblehead Cycle is by far my favorite bike shop where you spend the time and offer the expertise customers deserve. Thanks to Frank for his help in my purchase of a new bike this week. I had done loads of research and had a pretty good idea of what I wanted and Frank answered every question I had and then offered great advice.
Thanks.
Marblehead Cycle is the best. Went on Christmas eve day and they were delightful to work with on my purchase. Outstanding service. I highly recommend Marblehead Cycle.
Efficient and friendly service.
As disappointed as I am that my bike, ordered in August and now apparently not available till February!, everyone at Marblehead cycle have always been kind and helpful.
Let's get to the bottom of finding my bike! Thanks
Knowledge and patience
Excellent service and assistance picking out an appropriate bike for my 13 yo!!!
They do good work and the prices are reasonable.
Very nice people and very knowlegeable!