- Phone: (860) 572-7433
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Customer Testimonials
Local knowledgeable and have great products. Bravo for the timely install on my wife’s Thule rack.
The customer service is exemplary in every way; great advice and after care support from each and everyone of the team
It was amazing! Chris took such good care of me and the bike . I’m so thankful!
Amazing people delivering fast and dependable service every time.
Helped out right away... Even changed my tires out! Thanks again!
Staff is great, so inviting!
Great guys and very easy to work with!
Love you guys but your current hours are bad. 12-5 is hard
Took me in off street and did adjustment and lubrlication of de railleur system, friendly and helpful.
Quick service, great customer service!
Chris has beautiful hair and Joe smells AMAZING
Helpful and knowledgeable staff
Very helpful staff. Free break in / year tune up for new bike purchase is great! Thank you
Thank you
Great
Services are very quick with kind personnel. Products very expensive.
rentals repairs etc
My bike works again and the price was very reasonable
nice helpful people
Professional team with all the knowledge!
Excellent service from friendly knowledgeable patient staff.
Knowledgeable staff, good communication and they basically made the repair within a couple hours of dropping off my bike.
I thoroughly enjoyed my FIRST VISIT to Mystic Cycle Center! I felt immediately welcomed by Allie and her beautiful assistant (her Aussie Shepard with personality!). I was lucky & excited that they were able to replace my tire on the spot. I thought for sure I would be dropping off my bike that day.
There was a comfortable family feel that you don't feel these days in the retail world.
I have already recommended the shop to a friend!
Best of luck and congratulations to Allie and her husband on this new endeavor! Especially in the middle of a worldwide health pandemic!!!
Name removed
Excellent customer service
Customer service is amazing!
I always have tons of questions when I go to the store and the knowledgeable staff answers them all. Repairs are as fast as the current COVID-19 situation allows.
Great people and service. Thank you!
Friendly and knowledgeable. A great local resource for biking needs.
Fast service, easy on the pocket, and knowledgeable staff. Thanks MCC!

excellent customer service, friendly staff