Customer Testimonials

Mystic Cycle is a throw back in time- the staff is all about cycling and customer service. The staff that I have met- Joe, Chris, Shawn and obviously Rick (have known for years) were all very helpful when purchasing my bike last July, with follow up adjustments, with recommending accessories and then working on my sons bike. Would definitely recommend and have recommended Mystic Cycle Centre for any one interested in cycling- thanks First name removed

Excellent service and high quality products.
I’ve been coming to your store since we moved to Mystic 19 years ago

Great job on the tune up. Thank you!

Super friendly staff. Always willing to help.

Chris was extremely knowledgeable about my bike and explained everything he was doing to it. Great customer service.

Bob helped fit me with a new pair of cycling gloves. They were pricier than I had budgeted. But they are PERFECT . Not a bit of buyers remorse. Then Bob tightened the bolt on my Specialized kick stand. Didn’t take a minute. I’d been futzing around without success

Jake and I spent time figuring out the right handle bar angle for my Sirrus1. He made an adjustment to my bars, sent me out to lap the parking lot a couple of times. I came back for an additional tweak, and rode off into the sunset a happy veloster.

Very helpful and great prices

Other than having few products to sell due to Covid. MCC is da bomb

Top o the line products and user friendly

Excellent customer service!

Everyone is incredibly friendly and knowledgeable. Always a pleasure to walk through the door. Great service.

you know what you sell and listen to the needs of customers. you are very clear on what you advise

Great products, excellent service.

Prompt repair done at reasonable price

I came in to just ask questions about a rental and walked out with a new bike.

Extremely accommodating and friendly

I like to see a variety of items dealing wth biking weather on road , trails or touring.

They had helmets in stock so my kids could test fit them. Luckily we did as my kid did not like the fit of one model, this experience can not be duplicated by online purchases. Support your local shop!

Customer service is incredible. Thoughtful staff who are concerned with more than just s bike; they are kind people who also really know about bikes and cycling!

Very helpful and transparent, you guys found me the perfect used 62’ road bike when I had looked all over for one. Very happy with my new bike! Thanks so much.

Good service from friendly knowledgeable staff

Loved the friendly customer service from everyone! Would definitely do business again here!

Personal touch.

Staff is super friendly and helpful. Very engaged in making sure you can get out biking asap. Their love of the sport is evident. Seems like a calling.

Friendly and knowledgeable staff, always available to help. High quality, quick service on bike repairs.

Terrific staff

The staff was very knowledgeable and made the experience super easy

Mystic Cycle gave me, very quickly and without any drama, a fair cash payment for a used bike I sold them.

Staff was very helpful even in this time of world wide short supplies

Everything