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Customer Testimonials
Everyone is friendly and efficient
Customer service is excellent, my grandson was extremely happy with his tune up and pedals on bike.
Friendly and fast service!
Deluxe tune-up was done within a short time and with great results. (Hoping parts--cassette, bottom bracket--will be available soon, given high demand and shortages, to complete what needs to be done,)
Very helpful and friendly staff. And, the pup is lovely!
Professional service and attention to detail. Makes you feel welcome regardless of what your purchase is. Excellent customer service
Thanks for the great service.
The BEST !!
Very friendly and fast, very reasonably priced service
Took care of me right away.
Local in person advice and support
Extremely welcoming staff. It’s a pleasure to walk in the store and have an engaging person help with everything needed in a timely fashion. The owner and staff are really THE BEST!!! One of my all time favorite small businesses in the state.
Always friendly, great service!
Fast personal service. Always happy to help their customers.
Great selection of products across the entire cycling spectrum. Incredible staff. Ownership is out-of-this-world.
Honestly, this is my favorite retail establishment in the try-state area.
Always friendly and helpful, knowledgeable and fast turnaround.
Friendly, no fuss, you fixed my bike twice while I waited. I like the chill atmosphere.
Excellent and quick turnaround time. Knowledgeable, pleasant staff!
Friendly service, fast repairs fair prices
The knowledge and professionalism of the whole staff was amazing. I will always come to mystic cycle center first.
Very convenient and friendly service.
Proximity
Friendliness
Quality service
The staff is very personable, and helpful. I was impressed that the owner was on the shop floor talking to customers on a Sunday!
High quality brands. Fast courteous service.
Always feel as though we are given excellent, thorough, knowledgeable, and timely service. We support MCC in our business and personal activities.
Quick response on my tune up. No surprises at checkout. Options discussed. Follow Covid protocols.
Staff seem knowledgeable, are friendly and efficient
Mystic Cycle is a throw back in time- the staff is all about cycling and customer service. The staff that I have met- Joe, Chris, Shawn and obviously Rick (have known for years) were all very helpful when purchasing my bike last July, with follow up adjustments, with recommending accessories and then working on my sons bike. Would definitely recommend and have recommended Mystic Cycle Centre for any one interested in cycling- thanks First name removed
Excellent service and high quality products.
I’ve been coming to your store since we moved to Mystic 19 years ago

Quality customer service and always a truly great product selection.