Customer Testimonials

Excellent

I appreciate the courteous and knowledgeable service that is provided. I always feel that you are thinking of my best interests as you work with me.

Staff member was extremely helpful picking out products to improve my riding experience and offered products with consideration to my budget and to my skill level.

Second trip, to have the parts installed: staff member was extremely helpful in explaining how to install, tools needed and provided great demonstrations on how the product should work.

The service here is always excellent. The staff are knowledgeable and friendly. Love the dogs being there! We have been using Mystic Cycle for years and are always happy with the service.

Have what we need in stock

I thought my service was excellent and the bike is a lot of fun

Great staff. Excellent mechanics. In a better world, the group rides would be great!

Excellent service. Staff was very attentive and helpful.

Dear Staff of Mystic Cycle, especially Caesar and Bob,
I appreciate you attentiveness l, knowledge and service which you provided me in guiding me to the right bike for my experience and age level. I also appreciate your attention to detail and answering all the questions I asked of you.
Thank you for all you have done.

Sincerely,
Name removed

Friendly, knowledgeable staff. Reliable service and solid products!

Very knowledgeable and passionate staff.Friendly atmosphere and beautiful store.

Well done and on time.

Friendly and helpful staff, ya’ll are the best!

Staff was very helpfull

The service was excellent. The staff were all very helpful in helping me purchase my new bike.

I felt very comfortable talking with employees

Friendly, helpful and honest. Told me i could wait a couple months before i needed new tires but when i said do it now they replaced them. And suggested a better size for me. I’ll be back.

Phenomenal staff and shop. I would recommend them to anyone. It's always a pleasure to work with smart, knowledgable and kind people.

Top of the line products, best technical crew and sales staff, awesome customer service.
MCC is the BEST!

Great service and attention to the customer. Only comment is the seemingly range of skills of the repair people, although everyone treats the customers with care. This is much appreciated.

Service is awesome. The person I worked with went out of his way to take care of my need, even though it was just a small purchase. I'm so very appreciative.

The entire staff was friendly and knowledgeable, good variety of products to suit my needs so I found just what I was looking for, and the service department made adjustments very efficiently with a smile!

The products are top-of-the-line and And the service is excellent

Service guys were great ordering a new SRAM chain, notifying me when it was available, and installing the new chain. Also, great help on changing the battery and reconnecting Quarq power meter with my Edge 1030.

Wonderful service!

First name removed Stevens
Mystic

great service and good product selection

Wide variety of products for the cycling enthusiast. You had the bike of my dreams in stock. Your staff was pleasant and extremely knowledgeable about all your products . Your staff took the time to fit me to my bike and allowed me to ride it to make sure all proper adjustments had been made. Your staff even made sure my helmet fit properly. A+ service

I was helped the moment I walked in the door. Super knowledgeable staff.

I like best your employees

Helpful and friendly

Service and staff very helpful.
Have purchased several things over the years and will continue to do so.