Customer Testimonials

Really helpful local full service store

The staff are very helpful and knowledgeable.

Great service from all employees.

I love the Mystic Cycle Centre gang! Cool people and great service!

Awesome customer service. I was in town for three days strictly to ride my bike and explore the area I went into your shop and asked for local tips and was given so much awesome information voluntarily

Sometimes to the detriment of a long line forming, each staff member is willing and able to give their full attention to your needs, even if it's for something as little finding the right jersey.

Very friendly staff. Wish they carried more bike apparel.

Doug D. was so helpful and warm. Your shop was the second I visited and the difference between the two was significant. Even though inventory is low, I could tell Doug wanted to help me buy a bike. He was very generous with his encouragement that I try the bike and in addition to giving me helpful advice throughout my "test run," he also talked with my husband about things I might notice as I ride more. Doug also helped me buy a helmet and out was obvious that he knew how to advise me in this area, too. He was very thorough. My experience at Mystic Cycle was excellent.

Prompt and very friendly service. Super helpful staff just wants to see customers on their bikes!

The selection is great and the staff takes the time to explain how to use and set them up.

Fantastic service with knowledgable staff and caring owners. Community oriented shop that will do their best for all of their customers!
Always very responsive with my ten year old daughter when we visit! We are lucky to be around the corner !

Excellent service always!

You carry great brands and all of you ride

Chris,

I can't wait like you when things go back to normal. You will be my bike store forever.

First name removed

Personalized, expert service!

Speedy service and friendly employees, ya’ll are great!

Thank you for such great service! You always go above and beyond.

I am super-thrilled with the service I received recently. Brought my bike in for an evaluation and they ordered parts. Brought it back and they installed the parts after they came in. The price for service was the best money I ever spent on my bike. Thank you!

People are friendly, responsive and informative.

very good knowledgeable people working at this store!

Good service, quality products, friendly staff.

Fast Service and friendly staff

Knowledgeable staff, friendly, turned repair around in short order

Excellent service. Chris and the new owner put this as their first priority. Especially in these trying times, they are doing everything they can to keep the community and their bikes out on the roads and trails. Where they belong.

The Mystic Cycle team has been a pleasure to work with. They are kind, courteous, and professional. Most importantly, they listen to their customer. The products and service are top notch.

Friendly, efficient, knowledgeable

Friendly and willing to help

Quality customer service and always a truly great product selection.

Everyone is friendly and efficient

Customer service is excellent, my grandson was extremely happy with his tune up and pedals on bike.