Customer Testimonials

Everyone here is so friendly. Chris was awesome :)

They just did the warranty work on my ebike. I am very pleased with the way they handled it, they took it from me, put it on the machine , communicated with the manufacturer, and within one week had it installed and ready for my ride on Sunday!
I would definitely use them again.

Personable and knowledgeable staff. Most highend bike shops tend to have condescending attitudes… not here! Thanks.

I have had some minor repairs performed in the past and the team has always been super nice. I decided to buy new this spring and had a great experience. I highly, highly, recommend Mystic Cycle - they are incredibly knowledgeable, extremely helpful and thoughtful and fun to be around.

Micheal was great. Service was (chain waxing) and sales was purchase of 2 new helmets. Very friendly and knowledgeable

Local legends!!👍

Once again, your team of mechanics and sales staff were kind, pleasant, and helpful. They gave my mountain bike a much needed tune up and lube- and everything came out beautifully. Thank you, Mystic Cycle Center Team!

Great service! Knowledgable Staff.

Skilled bicyclemechanics
Friendly staff who always know your name.
Honesty and great communication

Great deal on a great bike. Everyone was responsive and friendly. If the shop wasn't two hours from my house, I would be there often. Thanks!

Friendly and knowledgeable staff.

Michael did a bike fit for me. He made took his time, made helpful recommendeds and followed up when I bought a new bike. Much appreciated

I just like Chris!! 😘

store is set up well & easy to browse and workers are pleasant and easy to talk to.

Honest advice and superb service....

I love this shop. Prompt service, good people. They know what they’re talking about and are happy to chat about routes and anything else bike related.

The whole team was helpful and super insightful. Chris gave me a complete rundown on my bike and gave me an honest recommendation.

The Bike Tech must’ve been hopped up on hella energy drinks. I received my bike in 2 days!

The whole team got me set up for some fun rides. Appreciate you all.

I was going to pick up the 2 bikes I purchased but my bike rack only fits on my Subaru which is in line at Broadway Auto awaiting repair. Sorry about that, but will get back to you soon.

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Your technition/mechanic fixed my flat rear tire in short order. He was friendly and did a great job. Thank you !

Ryann was extremely professional and welcoming. She handled the transaction quickly, and I couldn’t be happier.

Excellent service on a recall repair

You stand behind your products and provide knowledgable service

Super fast service, with helpful instructions.

I love Mystic Cycle Centre I feel loved and very comfortable like they're family to me. I like how they get right on and working on my bike and they're very intelligent and fast and know what they're doing. I waited for my bike to get done from getting some upgrades just yesterday and every time I walk in there I always have a huge smile on my face because they all make me happy. Love Mystic Cycle Centre Familia.

I needed a new bike seat to replace a very uncomfortable seat on a stationary bike. Caesar was the sales person who helped me out. He was not only very patient listening as I explained my problem but also very knowledgeable about what might work better for me. He spent a lot of time helping me to make a decision. A decision which I am very happy with.

Always so helpful and friendly!

Good selection across a broad number of categories and the people in the shop are delightful. Frequently (I'm in my 60's) people who work in shops like this can be a bit holier than thou. At Mystic, they are skilled pros who are good to talk to.

I was greeted when entering the store. I was looking for the tune-up special on my bike and the bike technician went through my bike and we discussed what it needed. We had a plan and it was executed. I tested outside upon completion and was very pleased.

Personable staff.

Had my son's bike tuned up. Spent a few moments to describe the process, looked over the bike & went to work on it. Professional & courteous.