- Phone: (860) 572-7433
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Customer Testimonials
Excellent service with minimal wait times
Excellent customer service! Store employees actually use the products, so they have intimate knowledge of what they sell. If a product is questionable, they simply won’t push it.Some employees actually lend their own equipment to help with product displays.
Everything!
Local, friendly, good bike work
I like the knowledgeable, friendly employees that work at Mystic Cycle. They are very involved in their community and go beyond being just an area bike shop.
They collaborate with other area businesses and have added new products to their lineup. I would highly recommend anyone who is an avid cyclist or newly interested in cycling to check them out!
The staff took the time to help me with a repair issue. I also wanted it complete w new tire etc and fwd e mail hope they will contact me when its 100% thx
Friendly and helpful service.
I love coming to your store.
Service is fantastic and everyone there is incredibly nice. Chris and Cesar thank you for your help. I’ll be back.
Sincerely,
Eleanor
Your staff is friendly, knowledgable and professional.
Fabulous! Informative smart staff.. super pleasant.. great merchandise. The best cycling shop I’ve ever stepped foot in.
Very helpful and will shop again.
Amazing staff! Honest and helpful.
The service was great. Came in looking for shoes and walked out with shoes!
Very happy with quality of service
Mystic Cycle Centre is an awesome local bike shop!!
Mystic Bike is all about service and I am super impressed with how fast they turn things around and get you back pedaling!
Good service!
Customer service
very friendly and helpful staff.
knowledgeable and very welcoming.
clean well organized retail space.
Great new jersey design with Beer'd and Dogs n Boats!
Great crew at the shop. I like hanging out with Chris, Sean, Joe, and the rest of the staff. Of course, Raya and Hank are awesome too. I’m just meeting Regan and Allie but I’m sure they’re gonna be awesome.
Great customer service, anything you need to know about bikes they have the answer
Quality products
Great service........fast and efficient. TYVM
Good Service
Friendly staff and quick service. Thanks so much for your repairs to my bike. New grips and stem are perfect!
We had a great first experience. Staff is obviously well versed in their craft.
People extremely helpful and fixed issue on the spot. Awesome! Thank you
You guys are great. Recommendations for service and replacements are accurate and honest. I had planned to replace my chain but was advised not to since it showed no stretch. You also found a part that I was looking for that is unique to the Sirrus bikes mfr’d in 2016 & 17 only. Thanks for your work, I’ll keep coming back.

Good service