- Phone: (860) 572-7433
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Customer Testimonials
Very clean and well stocked and organized store. Personnel (Ryann) were very helpful and knowledgeable!
MCC has the people, the know-how and the inventory to solve bike problems expediently. Chris Perez has fixed my bike on many occasions and enabled me to get back out on the road when it meant a lot to me. I feel lucky to have access to such competent, accommodating mechanics and staff.
I think the entire facility and staff are great.
Staff is very helpful and nonjudgemental
Easy to work with. And honest assessment of bike issues
Friendly service!
Staff was very professional and friendly.
excellent service
Michael Carroll is my hero!
Always a great experience at MCC. Friendly and knowledgeable staff. It’s just an all around positive environment.
Very knowledgeable, friendly and helpful!! Thank you
Your service especially when you have an emergency.
Worked with Chris on the purchase of our first Ebikes, He took plenty of time no matter how busy the store was to work with us and ensure we got the right bikes for us being older new riders. On pick up he again spent a lot of time going over the bikes and fitting us. Everyone in the store was great all willing to pitch in when needed and provide advice and thoughts.
The staff was extremely friendly, Knowledgeable, and helpful. The owner, Chris, was super kind and helpful!
Friendly and don't feel like I was over charged
You guys are great -- not only supremely knowledgeable but also friendly. This is not the LBS where everyone knows more than you AND THEY make sure that you KNOW IT. You will knock out a 'quick fix' when you have time, and that means a ton as well.
Timely polite service
Great staff sale prices. Ryann is great
Staff was very helpful, showed me several different products before I decided on my purchase
Huge selection! Friendly customer service!
Friendly, courteous and knowledgeable staff!
Great people and good vibes in store
Friendly and knowledgeable staff. Great selection of high quality bikes. The only downside was the lack of puppies and complimentary bbq.
Excellent personal service. Staff remembers my name. Not pushy. Seem genuine and interested in getting people on the road and healthy.
Everyone here is so friendly. Chris was awesome :)
They just did the warranty work on my ebike. I am very pleased with the way they handled it, they took it from me, put it on the machine , communicated with the manufacturer, and within one week had it installed and ready for my ride on Sunday!
I would definitely use them again.
Personable and knowledgeable staff. Most highend bike shops tend to have condescending attitudes… not here! Thanks.
I have had some minor repairs performed in the past and the team has always been super nice. I decided to buy new this spring and had a great experience. I highly, highly, recommend Mystic Cycle - they are incredibly knowledgeable, extremely helpful and thoughtful and fun to be around.
Micheal was great. Service was (chain waxing) and sales was purchase of 2 new helmets. Very friendly and knowledgeable
Great folks and great service.
Feels like home