Customer Testimonials

Friendliness and competence

Person who helped me was great. Went above & beyond to assist.

good service

Great Service. Cant recall the name of the employee but it began with a "C". He was very nice and helped me with getting my tubeless valves and sealant. It was my first time in the store, but I will be back. the vibe was right and I could spend all day looking at (and chatting about) the classic bikes hanging up! 10/10 No Notes!

Knowledgeable help, good products at a fair price.

Great service, thanks.

Chris was very helpful and nice

Everything is quality merchandise and your staff is well informed and friendly.

Ceasar was very helpful - tube prices a little high. I really like the vintage bikes hanging around.

Great staff!

Service was amazing. The guys from the Service department were amazing and very helpful. Highly recommend them.

I liked the care and attention from the staff. They made sure I knew what I wanted and walked me through every step of getting a new bike, they really took care of me.

I just bought my third bike from Mystic, Ryan helped me pick out the perfect electric bike to fit my needs, she spent time explaining why this bike would work and also recommended the extra safety features I needed, I never felt pressured to buy and I felt Ryan knew her bikes. Chris and Michael installed the extra lights and monitor that I wanted and explained how to use all of these extras, I know if I ever need anything I can always go to them to help me out, thanks so much for a positive, fun experience!!!

Really like the no pressure sales people, also appreciated Mike/ Ryan/Chris listening to me and understanding what I needed in a bike and geometry of the bike. By going to a gravel bike, I think I made out much better than had I gone with the traditional road endurance bike that I was after originally.

Friend and done correctly.

Friendly and helpful staff

This is my first time purchasing a bike through an online service. I had a really positive experience and the shop was super communicative. I will definitely shop here again in the future :)

Cheerful greeting, good feedback to inquiries, knowledgeable service and sales staff, professional service techs.

Professionally done.

tech expertise and courteous services...

A big fan of "shop local" Great prices, friendly folks...

Service is wonderful! Everyone is knowledgeable, helpful & friendly. I had a great experience buying a new bike recently & would recommend them.

Great people!

Customer service is outstanding as they focus on what you need not what they think you need.
Always available to answer questions and make thoughtful recommendations.

The person who assisted me could not have been better!

The service is always outstanding

The service team effectively provides help and service as soon as they possibly can.

Knowledgeable staff. Thorough work. Great sales people! Thank you!

Just had a tune-up. Seems like they did a good job. Bike looked almost new. Haven't had a chance to ride it but will soon.

Great mechanics. Very helpful. Nice to support local business