Customer Testimonials

Staff is outstanding!

Great customer service, repairs, tune ups

Timely, professional, courteous

The service people are great - always friendly and professional.

Staff is so helpful and knowledgeable. Helped my choose a bike for my 8 years old kid.

Amazingly helpful staff. Refueling station on hand!! Broad selection of gear and accessories as well as fluids for those on the saddle!! 💯 All the way!!

I appreciated the immediate response with the bike I brought in. They threw a new chain on shortly after I walked thru the door. The dude that helped was knowledgeable and professional.

The technicians at Mystic are very knowledgeable. We went in to buy tires and the technician gave the bikes a safety overview and discovered that one of the wheels were out of alignment and needed to be trued up.
The bikes now have new tires and ready to roll again.

I made an appointment and my bike was ready for pickup within 36 hours.

Service is great and the staff is even better

Very helpful

Friendly staff. Knowledgeable

Professional, efficient and quick service

Amazing! Great service, great products, always wonderful coming in!

Great service

Friendly, knowledgeable service staff

Always friendly and knowledgeable on the bike front. Thanks again.

I stopped in to check on a bike shirt, lights, helmet and water bottle. Your associate showed me the availability and options in each of these categories. He was knowledgeable and helpful. I did purchase one each of these four items. I was happy with your inventory and service.

Thank you mystic! Shop had what I was looking for in stock, so we took the drive from pvd RI. Very friendly staff kids, not as snotty as a lot of shop kids can be sometimes, thank you for that. My wife and I both grabbed freshy trail bikes , got em dirty same day, love em. Totally will recommend this shop, and I'll be back myself

The staff was very helpful and friendly. They replaced the innertube in my bike in less than 15 minutes!

Very knowledgeable and helpful staff

Quick, friendly and helpful

I went in to buy gift cards but i also received some information about e
-bikes that i was curious about. Everyone is always nice and knowledgeable.

Knowledgeable staff. Efficient and skilled.
Customer oriented.

Quality products competitively priced. Knowledgeable staff who are most willing to assist and to teach. Caesar was a pleasure to deal with.

I love the friendly, competent service at your fix-it bay.

Professional and knowledgeable

Honest, patient, accommodating

Great service. Very helpful!

Staff are friendly and knowledgeable. Cesar was great