- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
The team was professional, friendly and knowledgeable. They addressed all of our concerns, explained the issues and provided excellent service at a reasonable cost. I will buy my next bike from them even though I am from the NY area!
Knowledgeable, personable and customer focused.
Excellent same-day service!
Friendly and helpful staff. They serviced my bike and Trek honored the warranty. Thanks, Mystic Cycle
Fast and friendly
Friendly, Knowledgeable & Professional Staff.
Amazing team of friendly and talented people that are passionate about cycling and their customers.
Friendly people and good advice.
Very friendly, and quick turnaround to fix my bike
I appreciate knowledgeable polite staff-you guys are the best!
Staff was very helpful, informative and welcoming.
Michael was great to deal with during the sales process. He prepared our new bike very quickly and did a great job doing so!
Great staff. Friendly place.
Great people. Very knowledgeable and great communicators.
Such friendly people, with great advice and knowledge. Very patient with the customer. Amazing experience.
Chris and Michael and Ryann were so awesome. My four year old daughter gwen needed training wheels and a bike tune-up and they were super helpful and friendly. They told us about the where’s waldo game in store, which Gwen loved, and even let her help put a wheel on a bike for another customer (because my daughter was super interested in what they were doing behind the counter!). Overall a 10/10 experience, will definitely be going back for my and my husband’s bikes when they need tune ups.
Always a wide range of products , welcoming atmosphere, and efficient service
Mike did an amazing job on my bike fit having recently completed a longer ride feeling as good after the ride as pre
No chafe, no hand numbness
No soreness
Well worth it
Grabbed gloves on Friday for a quick easy spin
Super nice!
tifosi
Everyone was super friendly and you all discussed the plan with me in detail
Positive energy and focused dedication to provide full service. I'm treated like I'm the only reason for their being there, with Caesar and also my last two bicycle purchases
Chris & Ceasar are always a pleasure to work with. Both are very friendly and knowlegable
The friendly atmosphere and really helpful staff. The store is well stocked, and has more than any other place
Customer service was super friendly and knowledgeable.
I brought my bike in to get new grips fitted without an appt and was seen immediately. Fast friendly service👍👍
My bike flat tire was repaired so quickly and Caesar and everyone working in the store was so helpful and friendly.
Jackson is just fantastic ! Came out to our house in a Sunday to fix a chain that broke on our big electric bike that my daughter uses daily to get around with our two grandchildren on the back …
It was much appreciated….
Good selection of inventory and knowledgeable staff.
Everyone that works there is both knowledgeable and super friendly. It's always a great experience being in the shop.
That you stand behind the warranty!!