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Customer Testimonials
Very knowledgeable service people (Caesar helped me when I came in). Also friendly and helpful. If you don't have the product, you'll try to order it. This particular order came in very quickly.
Ceasar was incredably helpful. Took the time to answer my questions and show me products. It was the best customer service that I've seen anywhere for years!
The knowledge and attitude of your stafff. Excellent!!!
Entire staff is very helpful and well informed. Always a great experience.
staff is friendly, helpful and knowledgeable = Michael and Chris
Nice , knowledgeable people
Very helpful ..set me right up on the app an also dialed the bike in to my weight. Answered all my questions. Very happy
The employees are always extremely helpful and very pleasant.
The two people that I dealt with knew what they were doing and were very / appropriately informative about my current issue and about my next bike!
Chris, the mechanic, not the owner, took care of me right away and completed the work quickly while I waited. Good stuff.
Clear guidance, didn’t try to upsell any unnecessary products.
Great selection of products. Service is excellent and people who work there are always helpful and friendly
I had a wonderful experience with Caesar and appreciate all the help and advice he gave me. I had a great ride today in Westbrook along the shoreline because of him.
Thank you
Super nice, fixed up our bike better than new
Very friendly & knowledgeable. Definitely coming back!
Ryan was informed, pleasant, and patient. A great experience for an older couple like us.
Great service and nice people just pricey
Ryan was a huge help in identifying the type of bike that was right for me.
Knowledgeable, courteous.
Service was friendly and accurate of the services needed.
The service was great.
Mystic cycle center is the best.
Great knowledgeable staff and bike selection.
Professional and friendly.
Knowledgeable service
Very friendly and knowledgeable staff!
Outstanding service
World class customer service!
Caesar is amazing getting all the details for the ordering of my bicycle getting me set up with financing. He even ran around with me to test my bike! He's very professional and charming!
Mike? I think his name brown hair mechanic built my bike super detailed wouldn't let me leave with it unless it was perfect! Educated me about the bike as well!
Chris blonde hair, I think he is the manager who is very charming and professional! He made sure all my needs were met
I dealt with Cesar via phone and he was phenomenal. He spent quite a while on the phone with me and went out of his way to find the right part for me. Fantastic service and great guy.