- Phone: (860) 572-7433
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Customer Testimonials
Great and knowledgeable staff …good products! Been buying bikes there for 30+years.
Great quality, immediate service, experienced friendly staff, reasonable cost
The staff at Mystic Cycle is amazing. Turn around for repairs is outstanding.
The salesperson was great ! Got just what I was looking for - and it was my size and on sale !
Great chstomer service. Friendly staff.
Visited story for potential warranty issues with my Orbea Rise. Staff quickly diagnosed the issue, which wasn’t warranty, provided great guidance on the fix.
Always helpful and go out of their way on servicing your bike.
You carry good quality products & staff is knowledgeable. Staff always very helpful
Staff is very professional & helpful.
Customer service, honesty, efficiency, many options to outfit my bike and to try an electric bike?
Staff is very friendly and knowledgeable
Very quick and the service technician was extremely thorough in making sure that the repair was done correctly and thoroughly.
Selection of products but more importantly knowledgeable staff who take the time to help and explain
Great service, helpful sales people who take the time to help, great inventory.
The whole team is outstanding in their knowledge of the products , I get greeted by name , and solutions are offered
Ali , & Chris YOU have built a great community business
I secretly LOVE movie night at the United
Good pricing and quick accurate service
Very helpful staff
The customer service is always excellent. The staff is very knowledgeable.
Caesar was very helpful and attentive. Nice selection of bikes.
Staff was friendly and helpful
Store very clean and wide product selection
Fast. Great service.
Professional, speedy and patient. Got me ready for my 70.3 Ironman by helping troubleshoot some issues with my bike. Turned around a solution in 24 hours. Best bike shop around!
Guy attending to me was great. Very informative.
Personalization
I was impressed with how quickly I was greeted and served. Also everyone had a happy disposition, so getting a new part and installing it was easy and it made for a nice experience. Two thumbs up!
I called that morning and Chris was able to get me right in.
Michael found an issue that was hidden by the bar tape. He conferred with the other staff members and they all agreed that it wasn’t a serious issue. He communicated that to me which I really appreciated.
Great Products at good prices and all the people that work there are very knowledgeable, helpful and friendly.
Personal service
Always a pleasure to visit the shop.
Brands I like; friendly/knowledgable people, great facilities