- Phone: (860) 572-7433
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Customer Testimonials
Friendly professional staff. Great service department and fair prices
My bike was looked at and the problem was taken care of fast . They are always polite and helpful
Your staff was so kind and helpful!
The woman who helped my dad and I (I believe her name was Ryann) was super helpful! She's wicked knowledgeable and helped my dad and I pick the right bikes and get them setup how we wanted.
Good customer service very knowledgeable
Favorite place to get all things for my bike.good selection.
Quality products and very knowledgeable staff.
Everyone who works there is friendly, helpful, and always willing to go the extra mile to help.
What an amazing place - everyone is so knowledgeable, friendly, and accommodating.
Very friendly customer service
Great customer service!
Personal service, genuine care and customized solutions.
Chris was able to quickly assess and repair a used bike that was gifted to my daughter. He was friendly and informative. Thanks Chris!
Caesar was great. Very personable and helpful.
Has almost everything a biker needs and if they don't have it, incredibly helpful in your biking adventure
Great customer service! Thanks a million for helping me get my old bike back on the road!
CEASAR was informative & knowledgeable
And our family loves a SPOT ON SENSE OF HUMOR
Products are great, Caesar the salesman was awesome!
Repair shop was amazing! Put me back on the road super quick.
I like how friendly the staff was and how easy it was to purchase the bike I wanted.
Super friendly and knowledgeable staff.
Always a great experience
Thank you Allie & Chris and your team!
Very helpful and friendly. gave good suggestions as to products needed
Quick and friendly service
Very friendly and helpful!
Quick service, very friendly.
Prompt, knowledgeable, engaging.
I ordered a Trek e-bike on line and Mystic Cycle advised by email and text when they received it and when it would be ready with the additional accessories. Excellent communication and great job with my new bike!
Thank you Mystic Cycle for helping me on the spot to fix my bike. I would definitely recommend you and I was happy with the quick service. I scored a "9" due to thought cost was a tad pricey other than the, the service person and the staff are friendly, kind, and knowledgeable! I'm sure I'll be back! Have a nice day!!!!

Great service after the sale!!!