- Phone: (860) 572-7433
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Customer Testimonials
Great service. Extremely knowledgeable people at the shop.
the customer service is very good. The staff are knowledgeable.
Great service
Exception service and attitude from the entire staff.
Excellent and friendly service people. Quick change of a flat tire on a busy Saturday enabled me to get my Sunday morning ride in.
Welcoming, knowledgeable and great service
Thanks so much for the prompt attention that Jackson gave to repairing my derailleur
Friendly people! Quick service and repair
Awesome customer service
Best darn lbs in Mystic for my whole life
Top quality brands presented and supported by top notch people! I always appreciate their great advice and honesty.
Knowledgeable staff and friendly attitude.
Excellent service by Caesar! He tuned my bike for the season while I waited.
answered questions directly, local, in stock
Ryann and the rest of the staff!
Attentive and friendly service
Ryan is the best, not only does she have first hand experience riding but also great recommendations from both her personal experience and her time being at the store! Before I left she installed my purchased products on my bike and gave me a tutorial on using them! She not only made my day. She left a good lasting impression for Mystic Cycle Center! THANK YOU MYSTIC CYCLE CENTER AND THANK YOU RYAN!!!!
The young lady that helped my wife and me on Sunday afternoon (Erin?) is fantastic. She’s very knowledgeable, friendly, enthusiastic, and a joy to work with!
Staff was wonderful.
Went the extra mile to go over my new bike even though I bought it from another shop.
Made me feel comfortable in my accessory selection as well as no pressure approach to my purchases.
Wish I had gone there in the first place to make my initial investment.
Can’t say enough good things about everyone there.
Chris's service on my new bike was exceptional!
Amazing staff, products and customer service!
Nice place and attention, big variety of products
Great store. Great staff. Clean!
Friendly staff and I’ve been going there for years.
Friendly greeting
Knowledgeable
Thorough
Jackson is great in assessing my Sarto bike fitness for an upcoming gran fondo race. Very helpful in his triage of the bike while not recommending unnecessary needs (e.g., chain does not replaced but tires do).
Great service, which is why I will continue to return to MCC for needs of my high-end bike.
With appreciation,
First name removed Stevens
Mystic
Always polite and professional.
Thorough assessment of bike condition and potential needs for future repairs.
Jackson was very helpful. A gear cable broke during a ride and I got the bike back the same day all fixed. Made an appointment for other needed work.
Shop help is unparalleled. Technically savvy yet able to explain anything mechanical or operational very well.