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Customer Testimonials
Superior customer service
Exceptional staff and service.
Always the best service , just a great team at Mystic Cycle
The help and courtesy of the staff.
Bike rode well. First name removed d
Knowledgeable, Friendly, and cycling enthusiasts through and through! This is the place to be…. It’s where all the cool people are going! Highly recommended 😉
Excellent service by Michael- patient with questions; knowledgeable about products; took care of installation efficiently.
Gentlemen very professional and helpful. Answered all my questions. Made adjustments to my bike immediately. Thank you for everything
Great price on the santa cruz I bought. Arrived packaged safely and securely. Very happy.
The staff at Mystic Cucle center is great - friendly, knowledgeable and patient. They will help you make the right choice on your next bike. Highly recommended!
High end products and friendly customer service. Nice location and very neat clean store
You have good products and a friendly staff.
Chris was amazing! He really cares and took the time to check out my bike before I took it home to make sure all was a-ok!
Thanks for a great buying experience!
Great staff very friendly and helpful
I like the way you are treated as a customer there!
They are great products
Very friendly and helpful
Very friendly and helpful team members. Trevor (?) was very thorough fixing issue with shifting. Chris Perez very helpful discussing new gearing options.
Came in for a simple repair, but assumed I would need to drop off the bike. Chris, (I think). Took care of me as I waited took about 15 minutes and I was on my way.
Helpful and knowledgeable people. Great product selection.
The repair shop helped me quickly with a tire change, getting me back on the road.
Knowledgeable staff. (Thanks Caesar!)
Ryann was very helpful and pleasant to deal with.
Fit me in right away so many thanks for that service.
Friendly and helpful!
The salesman’s service and manners! TY
Cesar was super helpful!
The mechanic team on Sunday fixed my bike after I stripped a bolt performing some home preventative maintenance.
They were super helpful and enjoyable to talk with.
There is such a great vibe when you walk into MCC. Nice work Chris and Allie for foster in such a great work environment.
First name removed
Best customer service in the state of Connecticut, team made my day!
A local bike shop feel for a mail order shop.