- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
Quick service, very friendly.
Prompt, knowledgeable, engaging.
I ordered a Trek e-bike on line and Mystic Cycle advised by email and text when they received it and when it would be ready with the additional accessories. Excellent communication and great job with my new bike!
Thank you Mystic Cycle for helping me on the spot to fix my bike. I would definitely recommend you and I was happy with the quick service. I scored a "9" due to thought cost was a tad pricey other than the, the service person and the staff are friendly, kind, and knowledgeable! I'm sure I'll be back! Have a nice day!!!!
Always get the best service the moment we walk in. We don’t live too close but will travel to get great customer service.
Great staff, knowledgeable & helpful.
Friendly staff, Cesar was very helpful
Great teammates and great selection
Techs go out of their way to help
Great service and help.
Super friendly, knowledgeable staff. Great selection of bikes and accessories.
Great service! Everyone very friendly and helpful. Caesar went above and beyond helping me out. Thank you all!
professionla, friendly, no tricks but only treats
Service performed expertly and delivered bike quicker than promised
I had my bike in for service so I felt the tech team was very knowledgeable, friendly and I was pleased how my bicycle looked & operated. Your hours of operation are helpful for someone who works during the week.
Great service once again. Turn around time was within 24 hours. Really like the quick turn around!
Great knowledgable staff
People are all top notch. Thank you
Very informative and kind
Quick turnaround with quality work.
I called to ask for advice on which tires and tubes to purchase for my bike. The clerk was very helpful. He checked to make sure the items I needed were in stock and I was able to purchase over the phone and pick up the next day.
Great service and convenient location
All of your folks are personable and knowledgeable about the products...and efficient in doing repairs!
Very professional , very caring,
Excellent customer service. I made several calls regarding my order and each time I was treated with professionalism.
Fast delivery and care in packing.
If you’re ordering online this is the business no fears or worries.
Great service, thank you.
Young lady that helped us on Saturday morning was fantastic! Informative, warm, super helpful.
Friendly and knowledgable staff.
Lots of high-quality products, extremely good maintenance and repair technicians, young and enthusiastic, employees and owners. Very attentive staff.
Very friendly and helpful!