Customer Testimonials

Sales people were super friendly and knowledgeable. They answered all of my questions and helped me put together a package which will enable me to participate in the T1D charity bicycle ride in Cape Cod this fall.

It's always a great time at Mystic Cycle center, great people and great products.

Great place! Even better people!!

Mystic Cycle Centre’s staff are extremely knowledgeable, professional, friendly, and capable. They have a great selection of products and carefully explained the choices to guide my purchasing decisions. Highly recommended!

Extremely helpful staff: helped me greatly as a walk-in from out of town. Professional, kind, and taught me a few tips.

Very knowledgeable salespeople and mechanics, good communication, great service and workmanship

Very professional, the team knows their bikes. I highly recommend!

I had a basic tuneup in February on my bike. Everything was done and the gearing was adjusted to my liking by the technician. I am all set to ride this spring. March can't come soon enough.
Thanks.

Warm greetings from highly energetic, pleasant and knowledgeable staff! I was very pleased with my visit to MCC!!

Friendly stafg

Caesar took his time to show me each available bike and allowed me to ride around the store. He measured my feet carefully for shoes and set me up with several pairs. I really liked how he set up all the things I needed for my new bike trip. He did an amazing job!

Great people who do great work! Thanks for keeping me on the trails

Everyone was so pleasant. And the tech we spoke to was very informative and was willing to teach my son and I on how to repair my son’s tubeless tire. He set us up with the appropriate tools to do our own repair. I recommend for everyone to use their services. Just gained another customer !!

Jackson - great work on my vintage bikes!
Caesar - helped w the vintage bike too, much appreciated
Others All super
Great crew
Thanks, First name removed

Staff is great!

Owner Chris and the techs are very professional and knowledgeable. They explained everything aspect of my repair/service in great detail and walked me through my different options and price points. Keep up the great work guys!!

Friendly atmosphere, knowledgeable and understanding!
Explains the issue and direct honest time frame when work would be completed.

Good balance and cross references for all services and products. On time for scheduled service and responsive to emergencies.

Attention to the customer. Two employees in particular. Ryann(sp) and Chris. Ryann took an order to Thule items just before closing one evening. She was extremely helpful and knowledgeable. She kept me in the loop as to the order status and tried her best to have it delivered before Christmas. When the Thule Motion 3 rooftop cargo box arrived I went to pick it up. No way was it going to fit in my SUV. Chris was there while I was talking with Ryann and when I mentioned I had to get my trailer, Chris offered to deliver it in his minivan. Besides having to remove the rear seats, he also had to slide his driver's seat forward to allow the rear hatch to close. And since he's a big guy, I don't think he was terribly comfortable. Both employees are definitely keepers! And Mystic Cycle is my new go to place. Now if only you were an authorized Aventon dealer.... Name removed

Friendly knowledgable staff

Great people - very knowledgeable & great service!
We really like Trek & Specialized products.

Great selection and friendly staff

Great service, friendly people and knowledgeable staff

All the employees were personable, professional and accommodating to my biking needs.. I would recommend this business to anyone looking for bikes, etc. as well as maintenance schedules.

Variety of brands.

All work is completed as promised. Quality and knowledge of service team is exceptional. Mystic Cycle offers excellent products to the cycling community and is very attuned assuring an excellent experience.

Technician was honest, didn't try to upsell me on repairs. Worked to address the issue and made some suggestions that would save me money in the long run.

The staff was so kind and helpful!

Friendly, no pressure service. Received a hello and I walked in the door and near immediate assistance both times. Very fair prices.

Your employees are simply fabulous! I purchased my bike from you a few years ago. My bike is absolutely the number one thing that has helped me keep my sanity during a very difficult time. Every interaction I have had with your team has been outstanding. I know how to peddle...that's about it. Your team has kept my bike in excellent condition. They have held me by the hand as I begin my bike education...... all with humor and the utmost respect. A rare thing these days. Hats off to you for a truly amazing business!