- Phone: (860) 572-7433
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Customer Testimonials
Professionals abound
friendly and helpful staff
The excellent and skillful service team!
Super friendly, quick service and went above and beyond my expectations
Service - they are very pleasant to deal with
Thanks for the quick on the spot service (wheel hub adjustment)...Atlantis back on the road
You guys are the best
my most recent visit was very efficient. the mechanics got me in and out especially jackson and were clear and transparent about what was going on with my bike
We love the variety and awesome selection!
Chris Perez was knowledgeable and very helpful!
The service is Subperb and the products you have are there when we need them. Always helpful and very knowledgeable.
Mystic Cycle is the best you guys are so professional so knowledgeable so nice and take care of us always we would never shop anywhere else. Thank you guys keep up the good work.♥️ not to mention the fact, I refer all my friends to go to you, and with that being said …. My friends have bought seven bikes from you guys not to mention the bikes we bought 🖤you are the only retailer we would ever deal with. And they’ll be more referrals coming your way.🚴🚴🚴🚴 thanks again Robin and Tim Shippee😃
Wow, Chris P helped me right away to replaced a ripped tire. Great job and great conversation with home,
Friendly staff!
Awesome staff and great selection! All my children’s bikes are from here.
The nicest friendliest fairest in most competent people
Best bike store staff ever!! Bought a gravel bike a couple of months ago. Great experience
Service was incredible, the staff is friendly and knowledgeable. Prices are fair, store is clean and well organized. Owners are amazing!
bike mechanics are friendly and helpful
What a good bike shop! ;)
Everyone in the shop are great, they are always super helpful and knowledgeable. It’s always a pleasure to stop by.
Friendly and helpful sales staff
Friendly and knowledgeable staff!!
Detected a problem with my Specialized E bike in less than two minutes determined it was a warranted item and ordered a new item. Installed it on my bike all at no charge because it was under warranty. Excellent job.!
Staff knows their stuff
Knowledgeable team and excellent work. Just recently converted my bike cassette, derailer and chain which upgraded my bike no end! Thanks for doing the research, advising and doing a great job!
Everyone was super friendly and helpful and the service was quick. Definitely going back when I need service or gear.
Local, Knowledgeable, Extraordinary
Great service, friendly people, great selection.
Great service, knowledgable bike people!!!!
Mechanics are knowledgeable. thanks
I like that the crew are very kind and respectful and welcoming it's like I'm home. The only thing that I would like to see change is more repair options like more of a wider range of parts and tools so that they can assist others that have non brand bikes to. I also would like to see if you could make payments towards a new bike for an alternative option if someone's credit isn't that great.