- Phone: (860) 572-7433
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Customer Testimonials
Very nice and knowledgeable guy help us- got us in and out quickly with what we needed for our poor old bike
Just great!
Quality service, great communication, quality products, goes above and beyond
The Mystic Cycle Centre has never let me down.The staff is always courteous and helpful.
If I have a problem with my bike and I drop in for them to look at; they will troubleshoot it and repair it. Unless it’s something that’s time consuming or parts need to be ordered.
Really appreciate that you fixed my bike while I waited. I didn't have to leave it in the shop for days and didn't miss a single ride! Thanks.
Love local bike shop and personalized service
So helpful! We came in from a local Ride with a tire problem and they fixed it right on site
Wonderfully help staff across the board.
Excellent, friendly service
The ease of getting the process started
Friendly and knowledgeable staff. Great selection!
Friendly staff (and dog!), good selection, and up-to-date inventory online are all very appreciated. Pretty good clearance section too
Knowledgeable staff and welcoming
Great hands on approachable service
Quality products friendly service
Everyone is very knowledgeable, can explain things in layman’s terms, very friendly and usually fix problems very quickly
The young man at the cashier was very helpful!
Fair and transparent price
Friendly and knowledgeable staff!
I was only looking for a cheap repair part (spoke) and received top quality care.
Awesome service to my electric bike, which no one in the area of New London would even work on. Price was more than fair and the staff was on point.
Smiley friendly faces with quality and reasonably priced services
Helpful and efficient staff
Very reasonable repair costs
Great staff! So knowledgeable and so helpful without sales pressure. And super kind to our kids as we worked with them to find the right solutions.
The service team always tries to help you when you walk in with an issue.
I'm someone who is very punctual, organized and structured, and I was really appreciative of the way Mystic cycle center managed my appointment and the maintenance that was required of my bike. Not only that, but they're very, very friendly staff who make you feel welcomed and I will always return to get service on any bike that I own.
The customer service about my order was great and personal. Glad I chose this business to make my purchase
Great service and friendly staff, thank you
Love all the staff! Great bike mechanics! Jacob was so sweet and offered to help me get my bike into my car which I really appreciated.
Great experience. I went in on Wednesday for a test ride. The bike I liked was on sale. Came back Friday and it was $300 less than Wednesday.
Brought it home.
Michael and Ren were great. Thanks for a great experience.