- Phone: (860) 572-7433
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Customer Testimonials
Staff was very helpful, showed me several different products before I decided on my purchase
Huge selection! Friendly customer service!
Friendly, courteous and knowledgeable staff!
Great people and good vibes in store
Friendly and knowledgeable staff. Great selection of high quality bikes. The only downside was the lack of puppies and complimentary bbq.
Excellent personal service. Staff remembers my name. Not pushy. Seem genuine and interested in getting people on the road and healthy.
Everyone here is so friendly. Chris was awesome :)
They just did the warranty work on my ebike. I am very pleased with the way they handled it, they took it from me, put it on the machine , communicated with the manufacturer, and within one week had it installed and ready for my ride on Sunday!
I would definitely use them again.
Personable and knowledgeable staff. Most highend bike shops tend to have condescending attitudes… not here! Thanks.
I have had some minor repairs performed in the past and the team has always been super nice. I decided to buy new this spring and had a great experience. I highly, highly, recommend Mystic Cycle - they are incredibly knowledgeable, extremely helpful and thoughtful and fun to be around.
Micheal was great. Service was (chain waxing) and sales was purchase of 2 new helmets. Very friendly and knowledgeable
Local legends!!👍
Once again, your team of mechanics and sales staff were kind, pleasant, and helpful. They gave my mountain bike a much needed tune up and lube- and everything came out beautifully. Thank you, Mystic Cycle Center Team!
Great service! Knowledgable Staff.
Skilled bicyclemechanics
Friendly staff who always know your name.
Honesty and great communication
Great deal on a great bike. Everyone was responsive and friendly. If the shop wasn't two hours from my house, I would be there often. Thanks!
Friendly and knowledgeable staff.
Michael did a bike fit for me. He made took his time, made helpful recommendeds and followed up when I bought a new bike. Much appreciated
I just like Chris!! 😘
store is set up well & easy to browse and workers are pleasant and easy to talk to.
Honest advice and superb service....
I love this shop. Prompt service, good people. They know what they’re talking about and are happy to chat about routes and anything else bike related.
The whole team was helpful and super insightful. Chris gave me a complete rundown on my bike and gave me an honest recommendation.
The Bike Tech must’ve been hopped up on hella energy drinks. I received my bike in 2 days!
The whole team got me set up for some fun rides. Appreciate you all.
I was going to pick up the 2 bikes I purchased but my bike rack only fits on my Subaru which is in line at Broadway Auto awaiting repair. Sorry about that, but will get back to you soon.
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Your technition/mechanic fixed my flat rear tire in short order. He was friendly and did a great job. Thank you !
Ryann was extremely professional and welcoming. She handled the transaction quickly, and I couldn’t be happier.
Excellent service on a recall repair
You stand behind your products and provide knowledgable service
Super fast service, with helpful instructions.

Great staff sale prices. Ryann is great