- Phone: (860) 572-7433
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Customer Testimonials
Technician was honest, didn't try to upsell me on repairs. Worked to address the issue and made some suggestions that would save me money in the long run.
The staff was so kind and helpful!
Friendly, no pressure service. Received a hello and I walked in the door and near immediate assistance both times. Very fair prices.
Your employees are simply fabulous! I purchased my bike from you a few years ago. My bike is absolutely the number one thing that has helped me keep my sanity during a very difficult time. Every interaction I have had with your team has been outstanding. I know how to peddle...that's about it. Your team has kept my bike in excellent condition. They have held me by the hand as I begin my bike education...... all with humor and the utmost respect. A rare thing these days. Hats off to you for a truly amazing business!
Fantastic service! Jackson was friendly and knowledgeable. Highly recommend MC.
Knowledgable and friendly staff
That you’re local.
Amazing service and great people!
Friendly, helpful service. Good product selection.
friendly and helpful staff
Staff is very helpful and knowledgeable. Jackson was terrific.
Knowledgeable and friendly staff
The customer service team is the best always ready to help you and get you back on your bike.
Quick service. Very friendly, knowledgeable staff. Answered our questions. Suggested solutions.
I like everything about them including their knowledge and staff as a customer that has been going to them for over 30 years I would high recommend them to anyone with biking needs!
I loved the bicycle maintenance classes, they make me much more independent. More importantly though,you always seek to fit me with the bike that is best for my needs, not just the one you have on the floor. The periodic tune ups you offer keep the bike in top shape for my regular rides.
And while I'm at it, thank you for those nice cups of coffee when i visit.
Great selections and welcoming staff
Sales reps are very friendly, helpful, knowledgeable but not hard core pushing you into purchasing.
excellent service
Customer service is excellent, Chris and his team are very knowledgeable and their service is excellent.
We love working with Caesar! He’s so personable and helpful. Such a great employee and brand ambassador for Mystic Cycle Center!
The most honest, knowledgeable and respectful personnel you could ever ask for.
Chris contacted me to let me know that my one year free service should be done on my new Skitch. I brought it in and got great service. Ready the next day!
Excellent products and service. The staff is a great team of professionals who get the job done right!
Excellent, friendly service
Great selection of products but, more importantly, the staff is awesome! Chris Palmer and Elaine were fantastic. Both were responsive, provided great communication and followed through.
The folks at Mystic Cycle are friendly and knowledgeable.
We always have a good experience. There is never a worry leaving my bike in their capable hands.
The entire staff is knowledgeable and supremely helpful. i have been shopping there and recommending it to everyone who's looking to either get into cycling or just needs repairs to their current bike.
Love the reasonable priced used bikes.
All work is completed as promised. Quality and knowledge of service team is exceptional. Mystic Cycle offers excellent products to the cycling community and is very attuned assuring an excellent experience.