- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
Everything, good products and customer service
The people with whom I spoke were friendly, extremely knowledgeable and helpful! I plan to stop back in and get my wife sized for a new bike.
The staff at Mystic Cycle Centre are very friendly and knowledgeable. Our experience purchasing our e-bikes was great! Our sales rep Ryann was attentive and well informed in showing us the ins and outs of the e-bikes.
Friendly and personalized service. Really taking the time to answer questions, show you and explain about the product. Gives you all the information so you can feel confident and comfortable with the choice that is right for you.
As a avid rider that has been going to the mystic cycle center for years and witnessed their evolution and growth from a small shop to what is now a thriving business that has never lost that feeling of community. They care about ever rider who comes through those doors with a impeccable service crew that is highly knowledgeable!
Easy going, outstanding service where you’ve fostered our little guy’s love for riding and also helped my wife find a bike she enjoys riding. Now it’s great to have the whole family out on the road and trails together. We’ll surely be back in the shop for any service we need or when it’s time for our son to trade up to his next bike!
Great staff great service
Super friendly staff!
Very responsive to service needs after the sale!!! Top Notch bike shop!!
Was a great experience, very helpful and informative. Will come again!!
Great friendly staff, on time service and nice tune up.
They have the best options for people who love cycling and are serious about getting the best. They are all very knowledgable and can often get things that no one else in the area can get.
The staff showed me how to use my bike rack and ensured I installed it safely on my car.
Excellent selection of bike and accessories. Knowledgeable and friendly staff who really care about their customers. Our favorite bike shop!
Immediate repair of a bad tire, Chris Perez sharing his cycling routes!
Friendly welcoming atmosphere. I walked in for a minor repair. Efficiently and expertly resolved the issue. Took the time to show me the map of the local mtn bike trails with their preferred routes. Which were spot one!
Service was unbelievable. Fast, informative, and you took the time to show me the things that I need to do so that I can bike safely. After an accident and not being able to ride a bike for the last three years, Chris was so nice to take time with me to make suggestions on how to ease back into biking, until I get my confidence back. Something you wouldn’t expect from a bike store, and something that I truly appreciated. Very personable service. Thank you!
Awesome staff. Extremely knowledgeable.
caring that is above and beyond!
Service is great, always giving great advice for what my needs are!
A few rides after a complete tuneup I had an issue with my rear brakes. Chris had me bring the bike in immediately and personally made sure it was fixed. A few new parts free of charge and a shop jersey as a show of good faith, I'm on the trails again.
Chris and the crew at MCC are awesome.
Chris and Ryann provide friendly and knowledgeable customer service. Thanks for the wonderful customer.
Michael & Ryann were professional and personable. My wife and I have been riders for years, so we wanted to get their advice on some of the newest gear. Definitely going back to pick their brains again soon. They are a real asset to Mystic Cycle, no matter what kind of rider you are or help you may need.
Friendly knowledgable staff with great selection.
10/10. Got the exact bike I wanted at a great discount. Everyone was friendly and informative.
Loved the salesman, really knew the products!
Knowledgable, Professional, Excellent service & skilled mechanics.
The excellent team you have working there at the shop!
Great team, great service

Big selection of quality bicycles in the show room. Very friendly staff that works hard to answer questions and provide guidance.