- Phone: (860) 572-7433
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Customer Testimonials
Good product knowledge and friendly & attentive staff.
Fun selection of parts and accessories. I like the service manager a lot, seems like a good dude. Good selection and variety of bikes. Definitely a local shop I would recommend to a lot of people in the area if asked.
Terrific service and excellent retail space!
Great job, excellent service. Reasonable price for repairing an old bike. I'm super happy!
Service department is always accommodating and aeems to really know and understand their customer base.
Simply put: Quality service in a simple job of changing tires and tubes.
Very attentive and knowledgeable. Very helpful and pleasant. Name removed
Mystic Cycle had a good quality seat selection and knowledgeable assistance
Pleasant staff,you had product.good interaction.i will come back.
Great Service!
Very friendly and knowledgeable staff
Everyone was super helpful and my bike is like new now
We had a request to replace pedals on his recumbent trike. The young lady that helped us took the time to understand his special requirements, measured his feet and recommended a perfect combination of shoes/clipless pedals. A bike ride later today proved this was the right solution.
The guys took care of us right away knowing we we up visiting. Great crew!!
Excellent service!
quick, friendly, and professional service.
Thoughtful guidance
I stopped in quickly and knew exactly what I wanted, an insulated water bottle. Your associate helped me with my purchase and I was on my way. She was pleasant and knowledgeable.
Great crew providing great service!
The staff is knowledgeable, friendly and very helpful. The products are name brand and quality. Mystic Cycle stands behind their products.
I especially love the knowledge level of your staff, the wide variety of products available, and the fact that no one, so far, has made fun of my ancient bike or its even more ancient rider.
Staff is helpful, kind, and knowledgeable :)
Customer service is the best! Questions answered, information provided
Excellent work! Very helpful in instructing on installing the baby carrier.....on/off. Mounted the bikes on the car bike rack for me....most appreciated!! Bikes were ready when they said they would be.
Service was great. I was greeted right away. Someone took care of my request right away. Bike was supposed to be fixed a week later but it only took a few days
Everything
The team is outstanding, great turn around time , real estimates , and easy grab & go snacks , not to mention the coffee
10/10 as always
courtesy, can-do ... what can I do attitude, competence (ccc)
Pleasant employees and good selection
Great selection of products and outstanding bike service!
The mechanics were very friendly and professional. They made it easy to select and purchase my new bike.