Customer Testimonials

Honest advice and superb service....

I love this shop. Prompt service, good people. They know what they’re talking about and are happy to chat about routes and anything else bike related.

The whole team was helpful and super insightful. Chris gave me a complete rundown on my bike and gave me an honest recommendation.

The Bike Tech must’ve been hopped up on hella energy drinks. I received my bike in 2 days!

The whole team got me set up for some fun rides. Appreciate you all.

I was going to pick up the 2 bikes I purchased but my bike rack only fits on my Subaru which is in line at Broadway Auto awaiting repair. Sorry about that, but will get back to you soon.

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Your technition/mechanic fixed my flat rear tire in short order. He was friendly and did a great job. Thank you !

Ryann was extremely professional and welcoming. She handled the transaction quickly, and I couldn’t be happier.

Excellent service on a recall repair

You stand behind your products and provide knowledgable service

Super fast service, with helpful instructions.

I love Mystic Cycle Centre I feel loved and very comfortable like they're family to me. I like how they get right on and working on my bike and they're very intelligent and fast and know what they're doing. I waited for my bike to get done from getting some upgrades just yesterday and every time I walk in there I always have a huge smile on my face because they all make me happy. Love Mystic Cycle Centre Familia.

I needed a new bike seat to replace a very uncomfortable seat on a stationary bike. Caesar was the sales person who helped me out. He was not only very patient listening as I explained my problem but also very knowledgeable about what might work better for me. He spent a lot of time helping me to make a decision. A decision which I am very happy with.

Always so helpful and friendly!

Good selection across a broad number of categories and the people in the shop are delightful. Frequently (I'm in my 60's) people who work in shops like this can be a bit holier than thou. At Mystic, they are skilled pros who are good to talk to.

I was greeted when entering the store. I was looking for the tune-up special on my bike and the bike technician went through my bike and we discussed what it needed. We had a plan and it was executed. I tested outside upon completion and was very pleased.

Personable staff.

Had my son's bike tuned up. Spent a few moments to describe the process, looked over the bike & went to work on it. Professional & courteous.

Sales people were super friendly and knowledgeable. They answered all of my questions and helped me put together a package which will enable me to participate in the T1D charity bicycle ride in Cape Cod this fall.

It's always a great time at Mystic Cycle center, great people and great products.

Great place! Even better people!!

Mystic Cycle Centre’s staff are extremely knowledgeable, professional, friendly, and capable. They have a great selection of products and carefully explained the choices to guide my purchasing decisions. Highly recommended!

Extremely helpful staff: helped me greatly as a walk-in from out of town. Professional, kind, and taught me a few tips.

Very knowledgeable salespeople and mechanics, good communication, great service and workmanship

Very professional, the team knows their bikes. I highly recommend!

I had a basic tuneup in February on my bike. Everything was done and the gearing was adjusted to my liking by the technician. I am all set to ride this spring. March can't come soon enough.
Thanks.

Warm greetings from highly energetic, pleasant and knowledgeable staff! I was very pleased with my visit to MCC!!

Friendly stafg

Caesar took his time to show me each available bike and allowed me to ride around the store. He measured my feet carefully for shoes and set me up with several pairs. I really liked how he set up all the things I needed for my new bike trip. He did an amazing job!

Great people who do great work! Thanks for keeping me on the trails

Everyone was so pleasant. And the tech we spoke to was very informative and was willing to teach my son and I on how to repair my son’s tubeless tire. He set us up with the appropriate tools to do our own repair. I recommend for everyone to use their services. Just gained another customer !!

Jackson - great work on my vintage bikes!
Caesar - helped w the vintage bike too, much appreciated
Others All super
Great crew
Thanks, First name removed