- Phone: 704-380-2708
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Customer Testimonials
The overall product quality is outstanding, and the sales staff and mechanics are very friendly and considerate of our needs.
Awesome customer service and knowledge staff
Very helpful and friendly!!
Matt was very helpful and knowledgeable about the bicycles we were interested in. He explained the various aspects of what makes the Townie a very comfortable ride. My wife mentioned a couple things about the bike. He noticed she seemed to be reaching a little to far for the handle bars. He made several adjustments, including the handle bars and my wife thought the bike was perfect for her. I look forward to many relaxing bike rides. A special thank you to Matt.
I'm so pleased with the service I received at this shop. Matt and Zack are so professional and helpful.
Very friendly. Very helpful. Did not push me to purchase.
Went to change my son's Cycle Tubes and it was done quick. They also have lot of options for new Cycles.. Highly recommend
Purchased a bike for my 3 year old son. Quality of the bike is wonderful. Customer service was top notch.
Quick and efficient, neat service.
level 1 service is good
The gentleman that helped us was really friendly and made it simple. Great customer service.
Very informative, knew exactly what I needed. Courteous and knowledgeable !
Knowledgeable, friendly service
Good recommendations, helpful in selections and good service.
Searching for a Verve 4s gen 3. Only one left this side of the Mississippi. Crossroads made a special trip to Charlottesville Va to retrieve this out of stock E-Bike. Thank you.
I was provided excellent customer service and the staff went out of their way to get my purchase shipped to me.
The shop did a very good job repairing my bent brake/shifter and re-wrapping the handlebars. And they did it quickly, texting me less than 24 hours later that it was ready. Price was reasonable. What more could you ask for?
Knowledgeable staff supporting a nice variety of products and brands, at competitive prices.
Nice selection & friendly staff
I'm a fairly nee electric bike owner and I called the store to see if thy work on breaks for electric bikes. I spoke with Brandon. I got out of work was able to walk to the shop my bike is my fastest transition and I rely on it) Brandon acknowledged me when I came in. He even educated me more on what I need to look for. Very happy with his services I asked for pricing for parts on bike. I really like how friendly he was so I definitely will be back. Thank you Brandon for your help!
Very friendly and capable.
Very professional, personable, knowledgeable, reasonably priced and efficient.
Great selection of bikes, and very knowledgeable sales people a very refreshing experience
Service is excellent!! Very knowledgeable, reliable, and helpful!! Highly recommend.
Good products and great service in store!! Great employee's as well.
Very helpful and friendly staff.
Knowledgeable nice people!
Very helpful! Not pushy, and made great recommendations on add-one to the bike
I like Trek bikes and Juan and the others there have always proved willing to help.
Very good service.