Customer Testimonials

Always welcoming and friendly. Does a professional job.

Great service!

Well done, fast, efficient and great customer service

I went there to look at different bikes. Smitty helped me find the right bike for me. After several test rides and friendly expert advice I found my bike. The whole process was smooth and easy. I would recommend Cabarrus Cycling Company for all your cycling needs.

We bought our bikes there and get free service for the life of the bike. Friendly and service is done quickly. Can't beat it.

The staff was very knowledgeable and friendly. I brought in a cheap bike that needed some work and your team turned it around in a day. My daughter was so happy and rode it away immediately.

Friendly service techs and staff welcome questions and offer advice that is easily put to use. No bike snobs here! These folks are great!

Friendly and helpful

I already have several Trek bikes/cycles. I think the Trek name speaks for itself.
The sales staff were knowledgeable and excellent. I was pleased with my experience and recommend this store to anyone.

Thank you for taking the time to make sure my wife found a bike that fitted her properly and she is comfortable riding.

You have been very service-oriented.

Very friendly and excellent customer service!

Personable assistance with sales and repairs as well as prompt updates on repairs.

Everything

Good and fast service. Knowledgeable staff

Awesome collection and top notch knowledge and support.

Great service and didn’t do anything without me knowing and then charging.

Staff was pleasant to work with and service on my bicycle was timely and well done.
Last name removed was reasonable. Thanks!

Very satisfied with bike service. 1 day turnaround! Excellent!

The products at Crossroads Cycling are top-notch, and the staff is very friendly and helpful with choosing your cycling needs. They offer many high-quality bikes and cycling gear.

Quick reliable service!

Excellent customer service.

Friendly & informative service. Thanks

The guys are awesome to work with and get your bike back quick!! Would recommend to anyone.

Stopped by the shop to pick up a park tool accessory and was welcomed immediately as I entered the shop. The employee that helped me was very informative and a pleasure to chat with. Crossroads is a great shop and have great employees.

Everyone was so helpful and nice. Even our dog was welcomed into the store. And finding just the right accessory for the dog to ride along was made so easy. Test rides are important and were encouraged. Thanks for your assistance!!

Very good service overall. Tune up is the best I’ve had done on my bicycle

Great service

A family friendly place with very helpful and knowledgeable staff!

Everyone at the store is great to deal with, they know the products and are very helpful and patient and answer all the questions.