based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You come when I call about scorpions.
Great customer service!
Brandon was great, and I never see hugs.
Extremely knowledgeable and professional. Reliable. Always right on time.
I like my service person, the folks on the phones are all nice, and the services are effective.
Friendly, knowledgeable and efficient.
Prompt response time and very professional staff.
In and out, no hassles. It's quick and effective service that we appreciate very much. Thank you!
Prompt response
Good dependable service. Service person very efficient and thorough. He is always pleasant and on time. Prompt return service if needed. Seems to work very well on our ranch which is a difficult property to control insects.
The technician did a good job of spraying inside and out but the spray did not get rid of the sugar aunts They are still very present in my kitchen
Techs are knowledgeable and can communicate whats going on in a way I understand it. The are personnable and care about doing a good Job. Zack is our tech and did an exceptional job.
Dependable service and convenience of scheduling.
You keep missing the wasp nests and other critters. You do come back out when we point out what you missed, but there seems to be no proactive effort.
On time, quick, don't really bother me when the service person is here. No bugs, hardly even dead ones after having used Bug Master in this house for more than two years and previous house even much longer.
The technician was meticulous
Communicate wI think is very well.
there was a big ugly yellow legged centipede at my back door DEAD. Thank you very much!
Hassle free.
Friendly courtious service, easy to reschedule time and day if a conflict occurs, only have to have Daniel spray every three months instead of every month.
Nice technician and good service
The men that treat the house are very professional, courteous and prompt!
Prompt and friendly
Edgar handled all of our services promptly and professionally. He went above and beyond what I expected, by helping and educating our residents. The residents were appreciative to finally have someone who cared about their problem.
Technician is awesome! Very prompt and friendly.
Bug master works with my schedule and all their exterminators are wonderful, especially John!
Efficiency and determination to solve the problem
Quick response, effective service, fair price
The service person did not keep the appointment within the two hour window. There was no phone call to tell us that they would be late because of a meeting at the office.
Y you are very on schedule for the service and whenever is needed extra you also come quickly.