based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were on time and the did a good job. I had to ask you to come back when the ants came back and you were back the same day Ants are hard to get rid of.
We recently were notified via a phone message of our appointment at 8-10AM, and received an email stating the appointment was 2-4 pm. Also, better attention to detail on the outside eaves removing wasp nests.
Technician is always prompt
Very friendly service from the first call to the tech leaving my house. Everything was very well explained & all my options were laid out.
The technician is very nice
I really like the technician that services our house, Zack is a great guy!
scheduling. I would like to be notified of an appt. two or more weeks before the scheduled time.
Professional and courteous
Tighter arrival windows would be really helpful
Friendly professional workers that seem to do a great job.
forgot to spray attic
The scheduling process was very smooth. The person who came by to get the work done was very courtious and detailed in his work while explaining what he is doing and why!
Good Job!
The technician was prompt, courteous, and even went the extra mile to fix my gate handle.
Prompt thorough and friendly...always get a call before the tech arrives...I appreciate that!
they're on time
Staff is helpful, friendly, reasonably priced and professional. Always return to the property if I have a problem! Daniel our technician is knowledgeable, friendly and is thorough. I would highly recommend this company.
Quick and easy.
Perseverance. They willingly came back twice to take care of a pesky carpenter ant colony. We are hooked!!!
The cost of service is very competitive
You employ very polite people who always come on time. It's a pleasure doing business wth you!
Friendly, prompt and thorough.
That Joey does a great job!
The new guy that services my house is very informative and has a winning personality. Give him a raise and promotion.
Mike
Nice service personnel
Technician arrives on time. He is very pleasant, courteous, and completes his job in a very efficient manner.
Joey IS Bug Master to us ! What a great guy; Bug Master is fortunate to have him in your employee. He's courteous, pleasant, knows his job and he does it well
Always a smiling Daniel and always on time. Always a pleasant experience, if we have a problem Daniel is always on top of it. Have recommended your services several times.
Thank you for the great service!!
Technicians have always been courteous and professional.
Effective treatments and competent technicians. Good customer service
Joey, your service representative...thorough, professional, courteous.