based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your prompt,kind service techs
Polite, thorough service
Lower the cost of the service.
The service is always professional and any issues are met with a prompt and thorough response.
willing to work around our schedule, as much as possible.
The consistency and great customer service.
very professional
asked to treat nets problem. NO RESPOND.
Courteous employee
Friendly service and knowledgeable technicians
done on timely manner
Professional, friendly,complete. People who care.
The last two visits out to the house for quarterly treatment has done noghting to rid the house of insects. I am not sure if this is due to the amount of rainfall or not. Regardless there are many insects in, under and around my home.
Name removed
Phone number removed.
We have used Bugmaster since it first opened. Probably 25 years at least. I have never been disappointed in the service you provide.
Friendly/work around schedules/accommodating to treating/dealing with interior issues
on time and quick
Not cancel Friday appointments. Keep a consistent technician for at least 1-2yrs.
Brandon! Great job! Thank you
Call before showing up. Have a checklist. Sometimes a tech isn't familiar with our facility and asks us where he is supposed to treat.
Arrived at my residence just when the appointment time was set for. Work was done in a timely manner.
Very thorough in the work that the technician does
on time, effective on bugs
Your service persoh was very knowable and friendly. Thanks.
The person was thorough and pleasant and professional. He was always on time.
I was disappointed because your tech did not spray enough. For example in the interior house i asked him to spray only the garage which he did but not enough as your previous tech "Tyrone" did. Well that same night i saw a roach roaming around on the floor as if no spraying was done. I had to chase it and spray it with a roach killer spray. Previously after spraying roaches were upside down dying.
Spraying outside, your tech had to make a new mix because he had used what he had on a commercial client. so he used my water to prepare his solution. When rung the door bell to give me the his paper work statement I check what he did he sprayed only about 5' from the wall basically the sidewalk. He did not spray around the perimeter of the windows nor the canopy. I did not see single drop on these areas. I am very very disappointed.
quick response
Prompt responsivenes
Documentation and communication.
Works well, reasonably priced, and courteous staff
Always come during the window of time
promised. Courteous and professional.