Customer Testimonials
Quick turnaround and helpful staff
Fixed a bit of complicated problem for me and kept me informed during the process
Great people who provide good information in a friendly, practical way, without trying to push you into buying. I appreciate that, and will be in to buy my next bike.
They pay attention to the details. Relational at the shop as well as professional when providing their services.
I came back to Rockford Bike because George helped me take care of a gift for a good friend last year. I am happy to support a local company.
You have the best top of the line.
Very fast and great communication. Reasonable prices. Very satisfied.
My favorite bike shop hands down!
Nice people
Very helpful staff!
Customer service was excellent!! Repair shop prices were great and service was fast. I drive over an hour just for the customer service experience.
Friendly kowledgeable staff. Competent service technicians.
Friendly service
Flexible with issues
Honesty
Great people, doing great work! I have always been satisfied with my purchase from Rockford Bike Shop!
Great customer service. Expert knowledge. Family feel.
Very knowledgeable, helpful and efficient. Appreciate the work you do. Under promised and over delivered. Thanks.
Very knowledgeable staff with a state of the art shop ready to cover all aspects of your cycling needs!
Bob is a trusted and thorough technician. Fast service.
Great people all around. Easy bike fix done promptly with great quality
Proximity to my home.
Product availability and excellent service!
Great service!
Friendly and informative! They took the time to answer all my questions, ordered the bike rack I wanted and helped me install it when I picked it up.
Excellent product knowledge and timely repair.
Rockford bike shop team did an incredible job of helping me pick the right bike model and size.
Very friendly and helpful
The Rockford Bike Shop has been my bike shop ever since moving to the Rockford area in 2014. This is their third location during that time and each move has been an improvement in space and looks. George and his staff have always been friendly and willing to help you with whatever your needs be, whether it be a purchase of an item or a repair. There isn't much of anything the Rockford Bike Shop can't help you with.
Work is done right and in a timely fashion, even if it's an unusual bike.
Katie was friendly and helpful outfitting my Trek e-bike.
Outstanding customer service!