Customer Testimonials
The people working there were able to find the bike that was exactly right for me. They were extremely knowledgeable and very helpful.
Friendly and helpful
QUICK service when buying brand new tires! Also the older asian mechanic is great eye-candy plus super skilled with bikes.
Thank you for your timely work and communication along the way.
Great service with helping picking out a bike. Attentive and knowledgeable.
You walk in and are greeted by a smiling face. You hand over your bike, go over work you think you need, and then wait for the call that does come saying your bike is ready for pick-up. Solid, dependable, reliable customer service. Nice! But the best part is, George being the knowledgeable, experienced, quite capable professional mechanic has not only done the requested work order (in my case a needed brake bleed for new thicker brake pads) he also does little extras (bedding in new pads to rotors, cleans up a sticky piston, aligns and torques calipers) that just dials in your bike where it spins up and works good, feels good, and just gives you the confidence that it was done once and done right. Nice! All done for a fair and reasonable price. You then ride your bike
and everything works great. Super nice!!
Highly recommend George at Rockford Bike Shop.
Great people, great service, great selection
Great selection, very knowledgeable staff!
Repaired my bike while I waited. Exceptional customer service
Service was very informative, friendly and helpful. Shop was well stocked.
Great work, great communication, timely service.
Quick turn around, friendly knowledgeable staff!
Very informative and helpful.
Return to me, when promised
Excited my bike is back up and running after a front hydraulic brake issue. Cost was very fair. Thank you!
Excellent service, friendly atmosphere.
Bob is the absolute best in the business. I trust him with all of my cycling needs and questions!
Open and honest and fixed what was broken
Very friendly and knowledgeable.
Fast courteous service for a tire repair.It was taken care of while I waited. Would highly recommend them
Very helpful and products that last
Just ordered and picked up a new MTB. From the beginning of the process all the way until the end was as easy as it could be. They went over every possible option of what I may want. They did comparisons for me with what I was looking for then we narrowed it down to one bike. I placed the order and it came a few weeks later. I picked it up the other day and I love it.
Their knowledge of bikes along with the services they provided were awesome.
Katie was great to work with. Her and the team took care of everything I needed and always communicated well.
Very nice folks
Excellent service. Always knowledgeable and professional
Great store and very knowledgeable people.
Great products and love their work culture
Normally fast and friendly
They know me and always take great care of my needs Great group of people and friends
Very friendly and accommodating