Customer Testimonials
Friendly and thorough. . Very customer service oriented
Beautiful shop, very competant repairmen.
Got right in. The staff was friendly and helpful. I can confidently say "whatever it needs" and I know I will get exactly that.
Friendly staff and highly knowledgeable. Top notch mechanics providing high quality work and quick turn around time.
Staff knowledge and selection
I appreciate Bob because he respects my opinion about how my bike is functioning and his work always fixes the issue I have. He is a gem and asset to your business.
The people are great!!!
A great assortment of products in addition to carrying Trek bikes and other great brands.
You make it super easy to shop and get repairs done! Always fun. Always "can do". Always professional and helpful!
Always a standard of Excellence when it comes to maintenance and repairs.
Knowledge and experience that can't be matched. The only place I take my bikes.
Friendly staff with excellent expertise
I have worked with Speed Merchants now Rockford Bike Shop for 20 plus years and trust my bike in their hands for quality service
Excellent location, nice people working there who are very helpful.
Great team
Fast service, see Google review
Great friendly custom service. Like supporting local business.
Excellent customer service… only did what was justified and needed
Serious people, who take biking seriously and a have a lot of fun doing it!!
George, Katie, and Craig are wonderful tp deal with.
Knowledgeable, friendly and timely service.
Granddaughter loves her pink helmet
Great help
Knowledgeable and friendly staff. The dog is a nice perk. :)
Great service, great product, great atmosphere. Keep up the great work.
Did a great job.
It was nice to have it in and out promptly. And repaired.
Great service we needed the bike back for a race and they made it happen!
Personalized, efficient service, great selection, lots of good feedback during the purchase decision
The best knowledgeable service in the area!
Fantastic customer service.
I just started going here this year and it was my second time in. Repair guy was awesome and informative. Pricing was good. Short around time unlike summer time.