Customer Testimonials
Very personable, awesome sales team, and the pup was the cherry on top of the cake.
The products are high quality and have been curated to be top performing options. You don't need a huge selection of all the widgets, just a few of the best ones.
Price and attentiveness. Clean modern store. Welcome feeling.
Prices were reasonable, high quality work, service was friendly and helpful
I have known the team swell for almost 10 years! This is the best bike shop one could ever find. The selection of bikes and accessories is outstanding, the staff is knowledgeable and professional and It’s a go-to for all things cycling at all level and ages. The atmosphere is welcoming, the owners who are experts are always on site working and doing so in a very friendly, welcoming manner. They provide timely repairs and they are passionate about cycling. I enjoy the place as it is a community hub welcoming all.
Great selection and service
Very knowledgeable with a quick turnaround on service Best bet me shop in West Michigan
Local place to get my bike fixed
Really good customer service and the sales staff really took the time to answer my dumb questions.
Friendly service, don't upsell. Upfront about how long repair/service will take. I love the communication when extra is necessary and when the job is complete.
Well organized and efficient. Appreciate your service.
Great service and quick!
George was very helpful with the service he performed on my bike and was also very detailed in helping me understand what the problem with the bike was.
Very cool setting and the staff are all very helpful and friendly.
Always the best service every time I’ve taken my bike in.
Fast turn around on repairs. Very welcoming atmosphere with knowledgeable employees.
Best in West Michigan!
Great products and very friendly service.
Friendly staff always willing to help. Communication is commendable. Real riders with real experience.
Good selection of name brand products and reasonable prices. Assistance by Bob was great.
Staff is extremely friendly, great selection of bikes, accessories, nutrition, etc.
Actually, I should probably wait until I get my bicycle back from the shop and have a chance to test it out.
Great customer service, they go the extra mile to get you back on the trail!
Great service! Stopped in and got on the schedule, dropped my bike off that day and boom- it was done the next day!
I appreciate the thoroughness of the work and the bike looks great!
Bob in the service shop is an incredible asset.
Service personnel are execellent at what they do, knowledgeable and able to help on the spot, as always. I drive past 6-8 other LBSs to take my bikes to RBS in Rockford, and don't think twice about it.
Friendly, knowledgeable staff
Everyone is always super friendly and helpful, great products and service
Fast service and good prices
Incredible, high quality products but service is even better. Would not buy anywhere else. Owners, George & Katie, are first class people that provide first class experience.