Customer Testimonials
certainly I'm a loyal customer, but know I'm not the only one who gets prioritized when a big race is calling. you all are knowledgable and create a great enthusiast environment.
I'm sure uninitiated folks who just walk in could be intimidated by the enthusiast crowd or the busyness, but I always see folks of all stripes getting helped, and any referrals I have sent in never have negative experiences (or they know I won't listen!). I also saw I "I bought this bike online, started making it, and now I'm "f-d" guy walk in", and George was completely helpful, not preachy, said they'd take it over and offered the "60 day checkup" as part of it as well.
I'm sure the new building will help create a space that when the gang is hanging out the walk-ins are less likely to be intimidated. I"m comfortable walking in, but we are all big personalities!
You can count on George, Katie and Craig to do the job on time and correct They always are looking out for your best interest.
The Rockford Bike Shop is a community business, that gives back to the community. The are a great group of people from owners George and Kate on down who are dedicated to promoting bicycling.
Great work assembling my mountain bike!
Fantastic service!
Great service! Good and knowledgeable people to work with. Highly recommend!
I appreciate that the staff gets to know their customers. They do good work and are honest about their recommendations.
Great staff, repairs were done on time, and charges were fair.
You should get an Easy button like Staples. You have what I need at the time I need it.
Friendly fast service. Lots of good advice.
Cindy and I want to thank all the staff for being very friendly and helpful during while bringing a bike in for a shifting issue. The issue was fixed quickly with very little expense. Thank you First name removed and Cindy
Staff is knowledgeable and insightful for all my cycling needs. Always courteous and fun to talk to.
You guys Rock!!!
LOVE
First name removed J
The crew at Rockford Bike is the greatest in the area
Great staff that is involve in cycling in Rockford. Gave honest opinions when asked and had experience with the bikes/ products they sell.
Best group bike shop in the area!
Consistency, prompt caring and service, quality, time tested. Thank you!
Always willing to meet the needs of the customer! I have purchased 3 bikes from them and whenever I come in with any issue or question, they take care of me right away. Many times while I wait. They are the greatest example of why we need to support our local businesses!
Great service and knowledgeable staff!
The best there is, as always!
George, Katie, and the crew are awesome. I love RBS, more than just a bike shop. It is a local landmark soon to be a bigger cooler landmark. America needs more small businesses like it.
Thanks for all you guys do!
JP
First class service and staff!
Top of the line products, competent staff who are helpful and friendly. Work was done in a timely manner.
Fast and to thenpoint
everything!
Excellent service!
Very friendly and knowledgeable staff.
Like the Products they sell but it’s the people working there that bring me back.
How quickly you address the needs and how reasonablely priced your are.
Friendly staff