Customer Testimonials
Knowledgeable about bikes
First time and I will be back!
My bike is riding like new!
Friendly, helpful, trustworthy!
Your shop is awesome! Staff is so friendly and little things are fixed right away and tune ups a couple weeks but we expect that. Very happy with your shop!!
Graham did a great job of explaining all the e-bike features and the difference of the three classes
Thank you
Great shop and great people. They offer the best products are very knowledgeable about what they sell.
Fast, friendly service. Thanks for all your help in the past.
Good service reasonable price. Local shop
Very affordable. Jason was also very precise.
Awesome turn around time on repairs and great communication during the process.
Amazing service and people can't say enough!
Easy pick-up and drop off
Service staff extremely helpful. No sales pressures. Known this business for many years and purchased multiple bikes and services. Shop local
High quality products and great staff that are very knowledgeable and have a passion for what they do. I will continue to keep supporting this awesome local business.
Your service is always fast & efficient. Reasonably priced.
Good reliable service at a fair price. Done when they said it would be.
The whole team was inviting and took the time to listen to my questions about bicycles and riding. I look forward to doing more business with them in the future.
Performed repairs in a timely manner
No pressure sales. The guys were easy going, patient and very helpful with selecting the right bike for my son.
This is our second bike purchase, and I'm sure many more to follow.
Bike tune ups very good. Sports nutrition on hand. Friendly staff. Love the Basset Hounds
Selection, service, and location.
I purchased a Salsa Warbird from the Rockford Bike Shop. I appreciated the excellent, friendly and knowledgeable service I received from Katie. The build was done by George and was outstanding.
Small local bike shop that listens to what you want and need. Perfect place to go for my biking needs.
Very nice and professional people.
I was impressed with the level of customer service at Rockford Bike Shop! Kate was very knowledgeable, helpful, and found solutions that fit me well! I love the fact that this is a locally owned/operated bike shop (Trek dealer) with a great team of knowledgeable bike enthusiasts!
trustworthy and knowledgeable
It was so great to show up with a flat tire and have it fixed in 15 minutes. Can’t wait for the new location. Thanks again!
Very honest and personal service. Above and beyond
Very knowledgeable