Customer Testimonials
Very friendly, great prices, and a great team!!
I brought in two bikes that hadn't been ridden in 20 years or more. They now work like new. Service was friendly and very competent. I knew my bikes were in good, knowledgeable hands.
Quick, informative, treats a customer like they are hte only peson in teh store...
I have known the staff at Rockford Bike Shop for many years. They are some of the best in the business. Their mechanics are very knowledgeable and friendly. I will be going back.
Great service, friendly atmosphere, very knowledgeable and timely on repairs. I also get my Basset Hound fix while I’m there! Katie and George and the crew do an excellent job! We have recommended them many times for new equipment and bike repairs.
They are delivered by cool people!
We walked in and got the bike that we wanted for my son quickly and with great service
Very friendly and helpful staff . I bought a mountain bike from them and had my road bike repaired. Both were excellent experiences.
Friendly service. Bassett hound greeters. Great product. Helped me out on the bike rack and understand its operation.
Bob was extremely helpful to resolve a seat post issue on my Trek E-bike. He took time to address the issue, identify a part failure and ordered new parts. The repair was completed within a week. Excellent service! I plan on being a return customer. Thank you!
The service was top drawer. Nice people and nice bikes !!!
I feel the staff is friendly and great! They make you feel like family. Mechanics are knowledgeable, willing to listen and educate. It's a enjoyable environment.
Friendly professional service.
They did a great job tuning up my bike.
Appreciate the personal attention and thoughtfulness of the staff!
Friendly, knowledgeable staff, easy to get the store, great service.
good selection friendly staff
George and the team at the Rockford Bike Shop are the best! They helped me get into a replacement frame after I damaged my frame. They were super thoughtful throughout the process and built me a beautiful new bike that I love. The shop is really nice also -- loaded with a bunch of eye candy.
Always great service and a dedication to assuring you have the best cycling experience possible. Always prompt attendance to emergency situations.
Best local bike shop, will only take my bikes here. Best staff and community
Bob is the best bike mechanic in West Michigan. Friendly shop!
Always super helpful and knowledgeable!
Rockford Bike Shop serviced my Trek bike yesterday. They were prompt and efficient in the work they performed, and the price for the parts and labor was less than I anticipated. Since I live near the bike shop, it's great to have pleasant, qualified bike techs nearby when my bike needs service or repairs. I will continue to rely on them for my bike needs and gladly recommend them to others.
Got my bike back pretty quickly. They fixed everything that was wrong with it at a really good price.
RBS carries top shelf products, and the crew is incredibly helpful. A great service department keeps my bike in top shape..
Best bike shop around!
Friendly, prompt, professional service.
Bob serviced my suspension & is the best.
Good people, good service, good products.
Workers Nice 👍🏻 Fast Purchase and Good Quality!
Staff is very polite and professional.