Customer Testimonials
Friendly, knowledgeable staff, easy to get the store, great service.
good selection friendly staff
George and the team at the Rockford Bike Shop are the best! They helped me get into a replacement frame after I damaged my frame. They were super thoughtful throughout the process and built me a beautiful new bike that I love. The shop is really nice also -- loaded with a bunch of eye candy.
Always great service and a dedication to assuring you have the best cycling experience possible. Always prompt attendance to emergency situations.
Best local bike shop, will only take my bikes here. Best staff and community
Bob is the best bike mechanic in West Michigan. Friendly shop!
Always super helpful and knowledgeable!
Rockford Bike Shop serviced my Trek bike yesterday. They were prompt and efficient in the work they performed, and the price for the parts and labor was less than I anticipated. Since I live near the bike shop, it's great to have pleasant, qualified bike techs nearby when my bike needs service or repairs. I will continue to rely on them for my bike needs and gladly recommend them to others.
Got my bike back pretty quickly. They fixed everything that was wrong with it at a really good price.
RBS carries top shelf products, and the crew is incredibly helpful. A great service department keeps my bike in top shape..
Best bike shop around!
Friendly, prompt, professional service.
Bob serviced my suspension & is the best.
Good people, good service, good products.
Workers Nice 👍🏻 Fast Purchase and Good Quality!
Great service and attention to detail!
Service was great
Great Service, Great Staff! Thank you
Great service!
good people fair treatment more like friends who care
A very positive and "can do" attitude make this place wonderful. They are extremely knowledgeable. I like the professionalism and text notifications about my work orders. I have only used their repair services and have been satisfied 100%.
Excellent service, recognition of who I am by name. Beautiful facility and a cohesive team of bicycle advocates/experts.
Staff so friendly and helpful!!
Very friendly and helpful, staff was great
Top of the line!
The shop was great. They explained everything about the E-Bikes and we took a test drive. They were very helpful and we ended up buying two of them. I would recommend them.
Top quality details and perfection in all builds!
Good location and timely
Very friendly staff and a nice dog
Appreciate the personal attention and thoughtfulness of the staff!