Customer Testimonials
Fast and Friendly service - every time!
The team is always friendly and I really like that they took the time to tell me what they found and educate me a bit along the way
Great shop. Not a pop up that has floating hours. Jolene is a great ambassador
Clear discussion on objectives and outcome.
Great follow up and always on time!
The Rockford Bike Shop Team is excellent.
Went looking for a gravel bike and George helped me find the right bike not based on what he needed to sell but what was going to be the best bike for me.
Very friendly and accommodating.
Always super helpful, knowledgeable, and great interactions with staff. High recommend.
Great quality and good service
Quick service repairs done right.
The staff are knowledgeable and competent. It is evident they have a passion for cycling and desire to deliver quality services to their customers.
Bob serviced my electric bike and I really liked the way he was able to discuss the issue and gave me confidence that he understood and could resolve the problem. I felt that the cost of the repair was fair and reasonable too. The repairs were completed timely and with good communication.
Fast and did a great job
I like Katie! George is just OK!
Best service and shop around! Only shop I trust to take care of all of my families bikes.
Fast, extremely knowledgeable and won't sell you what you don't need. Love Rockford Bike Shop!
knowledgeable staff
Very good service and a quick turnaround on bike repair.
Very friendly and helpful staff!
My first experience with Rockford Bike Shop, and everybody was so helpful. You explained fully what needed to get done and you were fully transparent about costs. And you got it done when you said you would.Great service, great experience. Thank you!
Knowledgeable and friendly staff.
expertise and engagement of the staff
RBS has a great team and selection. They share knowledge their cycling knowledge and make suggestions for elite to beginner cyclists. Highly recommend them!
Excellent and friendly service
Quick service while also paying close attention to detail ensuring proper repair and identification of any other issues with the bike.
Profesdional service. Quick followup and fix of minor issue.
Gentleman was so nice and willing to share information
Just the customer service
They fixed my bike in a timely matter at a fair price.
GREAT CUSTOMER SERVICE AND FRIENDLY
Professional, Friendly & Prompt service by Bob Hammond!
Great selection of gear and knowledgeable staff. Best in West MI!