Guest Testimonials

Friendly, accommodating, timely, and safe driver. Never have an issue getting picked up or dropped off. App is user friendly. Directions in where to go and how to check in/out are clear. The price is fair. I feel that my car is safe when leaving it at the locations. Overall every experience I have had with the Parking Spot, either in Cleveland or Pittsburgh, has been pleasant.

I like being able to get out of the long car line leading into the CLT gate, take a right, and pull right into the Parking Spot parking lot. All of the attendants are nice and helpful. The bus drivers always insist on taking my bag to and from the bus. I feel like my SUV is safer parked there vs. the airport parking. Costs are in line/better than parking costs at CLT.

Reliable, safe, considerate, friendly, clean, cost-effective.

Efficient, timely and generally professional with reasonable pricing and loyalty program.

It's easy to make reservations. The lot is safe and the drivers are courteous and extremely helpful.

Ease of everything!! And, of course, the price!!

Excellent service n location.

Ease of reservations. Timely availability of shuttles. Help with luggage. Reasonable prices.

Safe and conveniently located facility; reasonable pricing; efficient and friendly personnel; frequent shuttle busses, excellent ability to reserve on -line and through Parking Spot app and membership program that readily generates free parking days.

Service is great,easy to get to and staff members always helpful

Scheduling online was fast and easy. The shuttle drivers were so nice and helpful, and the free car wash was a lovely touch.

So convenient instead of parking at the airport

Fast and quick. In and out no problem, supper easy check in and out.

The service was nice. But the East shuttle already running slow at the main terminal.
Shuttles 2 or 3 always running regular.

Everything it's so effing convenient no complaints at all except that pothole at the beginning of your driveway LOL

Location. Convenience. Ease of booking. Frequency of shuttles. Friendliness of drivers

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I have been coming to this lot for 10+ years and keep returning. The service was always good but now great! Love the shuttle drivers so helpful. Ease of getting in and out of the lot!

Very professional 👏🏾

Easy dropoff and pickup . I like the car is waiting when the shuttle gets to the lot.

Landed at the airport around 1 AM. I had a brief wait for the shuttle. Overall a great experience.

Easy, friendly and the vehicle is waiting for me when I get back.

Easy to reserve. Easy to park. Easy to get to and from the airport. Safe, secure, monitored 24/7.

Great!

There is usually a human at the desk in the lobby who is friendly and helpful. It is much cleaner than Parking Spot 1.

It's very easy to reserve my spot. Also when we get there we can use the app for easy in and out. Great job

Everything, complete in one place when traveling

proximity and price

I was stressed about not knowing where to go because it was my first time. But when I got there, the shuttle guy was there and helped showed where to park and he even waiting for me.

Easy online and in person self service process. The shuttle attendants were fast and friendly. I waited less than 5 minutes to be picked up at my car and to be picked up at the airport. Excellent experience.