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Guest Testimonials
Transport was waiting for pickup at both locations. Drivers were very helpful loading and unloading my luggage. Pleasant personalities. Great experience!
Very easy pick up and drop off!
Parking Spot West is convenient to the Austin airport and the shuttle is a short and friendly ride to the airport. Nearly all the shuttle drivers, are personable and help with the luggage.
I particularly appreciate the periodically sale prices on future reservations.
Quick pick up both directions, great customer service provided by drivers.
Pick up process at the parking spot to the airport is very good. However, pick up process from the airport back to the parking spot is sketchy with lots of delays.
Like - Good service, reasonable prices, well organized parking.
Room for improvement - pick up from premium area is inconsistent, has taken upwards of 20 minutes after arrival.
great employees and service
Convienant
Convenience
Fast service
Ease of use. Great employees. Worry free.
Readily accessible
Convenient, stress free
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Very convenient and easy to use. Drivers are very friendly and helpful.
Ease getting in/out
Easy in and out
friendly helpful drivers and staff
Is it to navigate and very accurate at all times
Usually quick and efficient service. Helpful and kind drivers
Friendly staff, very easy access, quick pickup. Great service!
good service and easy to use
Very easy to make reservations. Easy to get in and park.
Price is competitive.
Friendly drivers and easy parking and return.
The pickup and delivery to my car is one of my favorite things.
It’s easy. The only thing is getting picked up, that’s takes some time
Minimum wait
Great service and prices along with discounts
Good service
It was a quick and easy experience with a friendly driver.

The app makes it so easy to make a reservation, and I get Alerts for special deals that will be coming up when I’m going to be scheduling a trip. The shuttle service picks me up once I get parked and helps my husband and myself get our luggage on the bus. This past visit all the passengers were going to Southwest, so there was no delay in going to the main terminal first. The check-in and check out with a QR code on my phone makes it so easy to get in quickly and start our journey home after our trip very quickly. We have been loyal parking spot 3 customers for over 40 years. Janet & First name removed